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Lenskart - Lenkart delay in delivery

Neha Sharma filed complaint against Lenskart on Jun 2, 2021

I am following up for my order consecutively for * days and same update i am receiving from your end is highly unprofessional seriously not appreciated. After * days i come to know that due to technical issue my order was not picked.
There is no single update received from lenskart i am the one who is followed.
I doing my work from home and taking all my calls with broken lens

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Lenskart

158

Total Complaints

92

Total Resolved

58.23%

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