- Late incomplete and misbehaving customer service Closed
I ordered two lens on **th of July , my order was created and processing the next day I got a call from lenskart executive asking me to select a different lens because the power couldn't not be added in one of my lens then I made a new order for one lens the day I ordered lens it got dispatched so early at evening by air but the second lens was is on processing I got one lens on time but the other one was not yet dispatched I made complain to lenskart about it then they dispatched my another lens which came on **th of August which was incomplete too there was no aqua solution as told by lenskart , after receiving I made a complain about it the customer service they told me that they will not send me my aqua solution and they also asked me to place a new order through them and to pay *** for new aqua solution I requested them but they told me to return the product
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
"My two years of blood and sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice from your side. Thank you!"
I bought two frames in July(last month). One is lenskart Air and one is vincent chase. Also bought gold membership with that. Guess what!! After just * weeks of minimal use the lenskart air frame automatically broke today. Didn't do any rough u...
Aug 14, 2022 by Sarbori Basu Roy
I have ordered my eyeglasses tving me exchangehru homevisit of lenskart executive on December **th.order delivered but not as per specification.from then to till *st of march they people are not responding to my calls.neither giving me refund ...
Mar 01, 2022 by MANISH CHUGH
I used to have same power since * years and I tried lenskart for first time and within * months my power got changed with cylindrical. It has affected my eye sight. ...
Feb 21, 2022 by Archana Khare
Lenskart - Refund issue Closed
I didn't get refund since Feb 8...
Feb 11, 2022 by Aloshy Abraham
I Purchased Lenskart Pro Membership on ** December with order id: ********** which Includes First Pair Free Along With Anti Glare Lenses As Promised By Them. But When We Try To Add Anti Glare Lenses To The Pair, It Asks **/- Extra Over And Abov...
Dec 18, 2021 by SHIVAM BANSAL