Jeeves.co.in
- Jeeves extended warranty is not responding to reported issue Closed
Bhanu Prakash filed this complaint against Jeeves.co.in on Jan 16, 2020
I have reported issue with my TV and inspection has been done,after two days i have called jeeves as there was no update.I was told that the replace of spare part is approved and the issue will be resolved soon. After *days i got mail mentioning about refund of**% od product value.
I have replied asking resolving issue of my TV or Full invoice amount refund as mentioned in the policy terms of extended warranty.
Since then there is no response from Jeeves,i have sent around *followup mails and got no update and contacted Jeeves customer support more than ** times... every time i called I'm getting response like you have to wait ** to ** hours.
Its been ** days since the complaint is registered and there is no update to emails or calls.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Jeeves.co.in
Resolved
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"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
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