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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Jeeves.co.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Jeeves.co.in - Mobile not Delivered Open
I sent my realme pro *+ mobile for screen dage. I paid **** rs as processing fee on December **/**/****. .first they wrongly picked towels rather then Mobile.i brought the mistake to their notice they picked my mobile and confirmed through ema...
Jan 25, 2023 by Arun kumar
Jeeves.co.in - Damaged the product and sent back the product without resolution Open
I had the worst experience with Jeeves Consumer Services Pvt. Ltd. who provides insurance for mobile phones on Flipkart. They are nothing but a scam. They damaged my already insured mobile and lied about the cause of damage. Their customer supp...
Jan 23, 2023 by Piyush Paras Tiwari
Jeeves.co.in - Jeeves not responding properly for theTV repair Closed
i have purchased the TV in Flipkar with extended Warrenty and my tv was repaired on **th september **** and i have made the complient and Jeeves customer service team from pondicherry came and checked it is panel repair on **th september **** a...
Oct 22, 2022 by Manikandan E
Jeeves.co.in - Installation of SAMSUNG Microwave Oven XTL Closed
We bought SAMSUNG Microwave Oven (CE**JD-B*/XTL) from Flipkart on * October ****, as per their schedule it is expected to be done installation process by * October ****. But still, no one has completed the installation, now its the **th of Oct...
Oct 17, 2022 by KK
Jeeves.co.in - Refund of extended warranty cancellation Closed
I have cancelled my extended warranty from Jeeves, now they are not refunding the money back. I am following up with then since last * month....
Jul 14, 2022 by Abhay Gupta
Jeeves.co.in - Complete mobile protection Rejecting Closed
Hi.My name is vineeth . i had buyed a phone from flipkart and I had added complete mobile protection. Recently my phone slipped from my hands and broken . A hair link crack on the display . I had filed a claim on ** /**/**** . they asked me to...
Mar 23, 2022 by Thallapally vineeth
Jeeves.co.in - Not responding to inwarranty repair Closed
A POCO mobile phone was bought from Flipkart with Jeeves protection for any damage. I filed for liquid-damage on November *, **** which was cancelled without verification on Nov.*, ****. Then I registered again on Dec.*, **** after confrontatio...
Dec 29, 2021 by Rajagopal Bala
Jeeves.co.in - Motorola Moto Force Plan ID Open
OBJECT: FINAL NOTICE BEFORE LEGAL ACTION Dear Jeeves Team, We have repeatedly advised you of your very long overdue balance in the amount of [Rs.*****.**/- (**% of the invoice amount) :- Motorola Moto Z* Force Plan ID - JPPOFFK*******]. S...
Nov 26, 2021 by AKASH DAS
Jeeves.co.in - Washing machine pipe replacement not done Open
I have been taking continuous follow ups since **th October, **** to jeeves customer service for my bosch washing machine water leakage issue. I have an active extended warranty (* years) for the washing machine. Following the multiple follow u...
Nov 04, 2021 by Abhishek
Jeeves.co.in - They are not repairing my TV Open
My TV has panel issues. I talked with Jeeves customer support and they have arranged the Mi TV technician. The technician said the panel has to be replaced and said he had sent the details to Jeeves but they are not responding. Then Jeeves sent...
Oct 22, 2021 by Sanjay R Nath
Jeeves.co.in - Tv is not repaired still now it s more than 90 days of claim register Open
Hello sir/mam Im yogesh and My claim register date is ** sep **** my problem is my tv is not repaired still now and still not delivered my tv. But i received an Message on ** September **** my tv is repaired and my claim is compl...
Oct 22, 2021 by Yogesh wavre
Jeeves.co.in - Not giving the MI TV extended warranty service from Jeeves Closed
I bought MI TV ** inches from flip-kart with extended warranty. On Jan-**-**** observed that horizontal pink line on the screen. From that day am trying to reach the Jeeves tech team to solve the issue. They are not addressing the issue....
Mar 15, 2021 by Uday
Jeeves.co.in - Could not repair a TV Open
Jeeves Ticket ID: *B**EWBASC**-*******. I have raised a complaint * months back, the issue was the motherboard is not working. They have ordered a new motherboard three times and each time the faulty motherboard is tried replacing. Every tim...
Mar 15, 2021 by Basavaraj
Jeeves.co.in - Jeeves demage protection plain Closed
i claim for my phone(mote e*s) under jeeves demage protection plan. they send a mail for ***rs. amoumt pay to gernate claim id. i paid *** rs on **aug **** and they send a mail for conformation of payment received and they dont picup my phon...
Sep 05, 2020 by vishvender kumar
Jeeves.co.in - Refund money not issued Closed
They took my defective product mi tv which I claimed in extended warranty..it's been a month and I still didn't receive money regarding it and no one is responding to it also...
Jul 22, 2020 by W VENKATESH
Jeeves.co.in - Tv not working from 4 months Open
It has been *+ months since my TV stopped working and the customer executives repeat the same information again and again We bought a TV from flipkart ALONGWITH extended warranty via your authorized provider called "Jeeves Consumer Services"....
Jun 24, 2020 by Thakur shivcharan Singh
Jeeves.co.in - EXTENDED WARRANTY SERVICE NOT PROVIDED Closed
IFFALCON TV UNDER EXTENDED WARRANTY. AFTER SO MANY CALLS & MAILS STILL NO RESPONSE AS ONE TIME TECHNICIAN VISIT & SAID U HAVE TO PAY BUT AFER THAT NO ONE IS ANSWERING MY MAILS & PHONES ...
Jan 22, 2020 by Sandeep kumar bajaj
Jeeves.co.in - Jeeves extended warranty is not responding to reported issue Closed
I have reported issue with my TV and inspection has been done,after two days i have called jeeves as there was no update.I was told that the replace of spare part is approved and the issue will be resolved soon. After *days i got mail mentionin...
Jan 16, 2020 by Bhanu Prakash
Jeeves.co.in - Service call is not getting attended by Jeeves Closed
Inspite of having Extended warranty with Jeeves , they are refusing to attened the call. They are giving some flimsy reasons or sometimes just an assurance , but not giving service....
Nov 04, 2019 by Atul A
Jeeves.co.in - Not Refunding Open
I bought a Tv from flipkart and took extended warranty from flipkart's partner Jeeves. Not some days back I faced some issue in my Tv, then contacted jeeves to repair that, after some days they told me that we can not repair Tv du to unavailabi...
Oct 25, 2019 by Deepak Kumar
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