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Easemytrip.com - Issuance of refund for flights cancelled by carrier

Manmeet Darshansingh Khalsa filed complaint against Easemytrip.com on May 8, 2023

I had booked return flights for mumbai to melbourne for Oct'**. These tickets were refundable at the time of booking. However, due to covid pandemic the carrier had to cancel the flights.
EMT/flight carrier has still not issued the refund for this bookings. They have made refunds for the same flight to other passengers but not me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Easemytrip.com

133

Total Complaints

98

Total Resolved

73.68%

Consumer Satisfaction

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