- Irresponsible and unresponsive behavior of customer care and the seller Open
I had wasted by time and mental peace talking to customer care of Amazon. Pathetic service not willing to resolve issue speaks like Robots as feed to them. Amazon is non transparent in any issue. I have refund pending since Sep **** not cleared about them yet. Customer care is very very incapable to understand anything. Basic language is not understood by them, They can't differentiate between NO or Yes. It took me * mails and *-* chats but still my issue is not solved. Very bad ways to resolve problems. No response and respect to customers time. Its takes them yrs. to respond if you chat to them and with the blink of eye they drop your chat. The system designed for customer grievance redressal is sick and pathetic. Not excepting faults not taking responsibility of Seller. Not contacting him and taking actions for the order. Also they generated multiple order and created fake orders of my one Order. Again not expected the fault. I have made soo many complaints about Amazon Delivery agents. Never ever it was solved. The Delivery person calls like a mad person and when he wishes to he will deliver at that time...Mostly its * am in the morning. In-spite of shopping very frequently with them they never tried to resolve this issue and take feedback. Order# ***-*******-******* was made to order by me on request of their customer care executive committing that there will be no problem in it but they have repetitively had send damaged product with Hard Tags. I want full resolution of this issue to my satisfaction level. And want refund for my damage.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get service/product replaced or fixed for free
Get damages for financial loss and mental agony
"I was waiting for my money for long. But Voxya sent Legal Notice to Wisdom Jobs through an Advocate and I got money within 3 weeks. Thanks for the support."
I ordered an LG Gram i*, laptop from Amazon.in on *th April. Received order on **th April. Opened the box within ** min of receiving and got cement tiles inside. On my complain, Amazon said they will investigate it. They took ** days and on **r...
Apr 23, 2019 by Rakesh Parashar
I have ordered a product from this website. Still, it has not been delivered. Please do the needful....
Apr 11, 2019 by Ramkumar
I had received a personnel e-gift card on Jun **, ****, at my email address. If I try to claim, it says its already claimed. But I have not shared the details of the gift card with anybody. Even the person who gifted me also has not shared the ...
Mar 02, 2019 by Abhishek BC
On **th January **** I had ordered book named "Indian Bird Migration Atlas" from amazon.com. I got the delivery on **th Jan, I received a completely different item from what I ordered. There was no book instead there was a booklet/ magazine of ...
Feb 01, 2019 by SHUBHAM
Amazon executive promise me for resolution and if i cancell and order without offer ***** am totally disappointed i ordered galaxy a* with hdfc offer spend ***** and flipkart give *k cashback executive told me payment not succeed so instant dis...
Jan 28, 2019 by Rajneesh Garg