Vedanta Redefine Partnership Firm
- Internet not working Closed
Mohit Singh filed this complaint against Vedanta Redefine Partnership Firm on Jun 01, 2020
Hi Team,
I am a software working professional based at Hyderabad. Due to COVID-**, companies asked to do wfh until further notice. I called up Vedanta Redefine Partnership Firm before I came to my hometown Vrindavan. I enquired everything and clearly asked then for uninterrupted internet service which is the backbone for my office work. Despite of taking confirmation multiple times from the owner, I am not getting good service. There was a heavy rain and storm due to which the connection is gone for me. I have been following up with the team for past * days and they have been dragging the issue saying it will be fixed in an hour or so. I have couple of very important meetings to attend and without internet I am helpless. I travelled all the way from Hyderabad to Vrindavan by car, took big risk and came here as I was confident about the internet service. Now in this situation where I need internet badly, there is no response from their end moreover the owner is keeping his cell switch off most of the time. I must have called at least **times for the same issue because I know how important are my meetings and this might impact my appraisal at the year end. I request you to please take some serious action against this firm ASAP as I am bearing heavy loss because of their irresponsible behavior.
I can be reached at *********** or mohit*j@gmail.com for any further clarification.
I am looking forward for a quick resolution in this matter.
Thanks,
Mohit Singh
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Vedanta Redefine Partnership Firm
Resolved
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