- Internet not provided Closed
I have a business and I handle all Online promotions from home. My biggest mistake was to choose You Broadband as an ISP. My Internet is down from *rd June **** till today *th June ****. I've been calling them everyday since the problem, and every time I call, All they say is " Our technicians will call you in * hours to fix the issue " I obliged and waited for them to fix, Thus kept my Online work on Hold. Now it's been * days and still no ones had turned up not even called me. I realized I lost Rs **** on facebook adverts ( Advertising on facebook ) because i did't have internet to moniter my work. I called them today and politely asked them for full refund as I have paid for * months of service in advance. The guy had the audacity to tell refund is not possible. After talking to him more, he said he will initiate the disconnection and refund will take place after ** Bank working days. Is this a Joke? I need help.
Are you brand?
Are you Lawyer?
Damages for loss and agony
"Very happy with the resolution of the issue. If I had not taken help from Voxya, I would not have gotten my refund."
Already all disconnection procedure completed on website and mobile app. Also confirmed by 'You Broadband ' Pune appellate officer 'Shahaji Dupade' As per official Refund policy, refund should be credited to my account within **-** days ...
Dec 03, 2022 by Ravi Mehta
No refund from YOU Broadband since * months after quiting with their service and putting complaint. ...
Sep 30, 2021 by Yogesh Shah
I am facing everyday internet issue where internet doesn't work from last one month. If we called service engineer they tell like it's maintenance is going on. I don't what maintenance they do everyday. As we are working from home due this net ...
Aug 11, 2021 by Vijay Thombre
I have been calling You broadband customer care since more than ** days regarding adding my power benefits which have not been added to the account since Nov ****. Every call is taken up by a new employee and doesn't have a clue of the existing...
May 28, 2021 by Suryakumari
I have planed of * months that started on ** April **** and finished at ** October ****, and after finishing day the modem i submitted and now till the date refund not recieved i have registered compliance every *-* weeks but no response from ...
Apr 13, 2021 by Raval harshil