Amazon India
- Incomplete Order Delivered Order ID Open
Shamshul Arfin filed this complaint against Amazon India on Dec 01, 2023
Regrettably, our experience with this order has been unsatisfactory, primarily concerning delivery, product quality, and customer representative services. The attached invoice (Invoice No. REGM-*****) outlines the details of the order.
To elaborate, we have encountered an issue where we received only * Bajaj Fan out of the * that were ordered. Despite reaching out to your customer care service via both phone and chat immediately upon discovery, we have yet to receive a resolution.
Compounding the matter, there has been no response from your end regarding the scheduled pickup of the incorrect items, resulting in our funds being tied up.
I kindly request your immediate attention to rectify this situation. Please arrange for the pickup of the incomplet order. Additionally, I urge you to promptly process a refund of totaling Rs. *,***/- (Five Thousand Four Hundred Ninety Seven Only).
I appreciate your prompt assistance in resolving this matter and restoring our confidence in Amazon's service.
Thank you for your attention to this issue.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Amazon India
Resolved
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"It was very hard to get response from share advisory company but legal notice from Voxya made them to refund the full amount along with Rs.100,000 compensation!"
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