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Shamshul Arfin filed complaint against Amazon India on Dec 1, 2023
Regrettably, our experience with this order has been unsatisfactory, primarily concerning delivery, product quality, and customer representative services. The attached invoice (Invoice No. REGM-*****) outlines the details of the order.
To elaborate, we have encountered an issue where we received only * Bajaj Fan out of the * that were ordered. Despite reaching out to your customer care service via both phone and chat immediately upon discovery, we have yet to receive a resolution.
Compounding the matter, there has been no response from your end regarding the scheduled pickup of the incorrect items, resulting in our funds being tied up.
I kindly request your immediate attention to rectify this situation. Please arrange for the pickup of the incomplet order. Additionally, I urge you to promptly process a refund of totaling Rs. *,***/- (Five Thousand Four Hundred Ninety Seven Only).
I appreciate your prompt assistance in resolving this matter and restoring our confidence in Amazon's service.
Thank you for your attention to this issue.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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