zomato food app
- I was promised a refund and didn t recieve it Closed
Neetha Raju filed this complaint against zomato food app on Aug 23, 2020
I ordered food from a restaurant and after ** mins I received a call from the delivery guy saying his vehicle was punchered and he had to get that repaired so immediately msged the customer care saying I ordered a roll which when recieved late would not be good to eat as it will be soggy and that with this corona situation going on I m not comfortable recieving an order that is delayed to over an hour and then the delivery guy going to a puncher shop... So I wanted to cancel the order and wanted a refund for the same... They analysed the situation and spoke to the delivery guy and told me that I would be recieving a refund in the form of Zomato credit... I have not received it.....
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
zomato food app
Resolved
Frustrated? File a Complaint
Zomato
"Awesome and kudos to the team, I am feeling blessed to have someone to hear and resolve our issues."
Manpreet K
Related Complaints
zomato food app - Zomato transaction incomplete but payment done Closed
Zomato — transaction incomplete but payment done Rohit yadav on **th aug, **** I had ordered at zomata on **.**.** for rs ***.**/- order no. -********** and done through debit card The amount was deducted from my bank ac but on zo...
Aug 17, 2020 by Rohit yadav
zomato food app - Refund Zomato Closed
Nikhil,June *th I had placed an order through zomato on the **th of May.The order was for parathas and dal but instead I got delivered chicken curry,I immediately contacted the zomato customer support along with pics to prove it.They assured m...
Jun 06, 2020 by Nikhil Kommattu Thomas
zomato food app - Zomato refund does not include paid tax Closed
This is again same post on my old order and still i am not getting a proper response from Zomato either by their app chat nor FB messenger. On April *. I have ordered two vim gel liquids which costs ***₹ each. In which one of them is not d...
May 06, 2020 by Vigneshwaran
zomato food app - Regarding refund of money Closed
I ordered from Zomato order ID - ********** on **th april **** at *:** PM. Its a paid order, after * hour so I got to know that I my order got rejected due to my phone was not reachable. Even my phone was much reachable and On I asked Zomato ch...
Apr 10, 2020 by Mohammad tariq Khan
zomato food app - Food not delivered and no refund given Closed
My order number was ********** which I never received. And even after escalating on ID order@zomato.zohodesk.com I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to...
Mar 03, 2020 by Nitin Sharma
