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Indigo - I was charged extra during web Checkin

Ahmed ali filed complaint against Indigo on Nov 21, 2024

I thought of doing web checkin before going to the airport then they asked me to select a particular seat at accordingly I was charged *** extra but I didn't even chose the window seat and not the one from front a the same time I didn't received any confirmation about web checkin being done and when I again went through the same process the didn't showed the payment was done instead they increased the charges of that particular seat and asked for extra money

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Indigo

148

Total Complaints

79

Total Resolved

53.38%

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