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Indigo - Charged higher than the amount required for extra baggage

Siddhant Khanna filed complaint against Indigo on Dec 1, 2024

My luggage was *.** kgs more than the ** kgs limit set by the Indigo airlines and for that I was charged **** more than the requirement set for extra kilos. I was charged Rs **** for *.** extra kgs, whereas, the amount for per kgs was Rs. ***.

I want a refund of Rs. **** for the extra amount charged.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Indigo

159

Total Complaints

85

Total Resolved

53.46%

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