Amazon India
- I have not got refund from Amazon in Open
Prashanth V filed this complaint against Amazon India on May 01, 2021
I have made a purchase of Titan Octane Men's watch on **th Feb **** in Amazon.in. I made Payment of Rs. **** via Google Pay which was showing pending hence delivery executive insisted to make payment again via payment link. However my account got debited twice and didn't get excess money paid back to my account. When I approached Amazon customer service they said u have to contact your bank initially. However it was confirmed by the bank to approach Amazon since payment not returned. In my Amazon App same amount showing its paid to Amazon on **th March. Upon contacting Amazon, they said its received and will be refunded within * business days.. Its been ** + days the amount is still not credited every time when I approach Amazon customer service they keep telling it will be refunded within * or * business days...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amazon India
Resolved
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PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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