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EaseMyTrip com - Hotel ticket booked but property was permanently closed refund not received

Anita Majhi filed complaint against EaseMyTrip com on Nov 21, 2020

Made a hotel booking on **th October. Details below:
Property Name: Hotel Kasol Homestead
Place: Kasol, Himachal Pradesh
Duration: * nights
Amount Paid: INR ****
Confirmation No is *************
Itinerary ID: *************
Transaction ID: EMT********
It's been a month now, that I have been following up with the customer care team of Easemytrip. I have furnished pictures of the property as well which clearly show that the place is a dungeon. However, I have not received a single update our refund from them. Thus is the worst service. In such difficult times every penny is important and these guys are unable to help us with what is rightfully ours.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

EaseMyTrip com

22

Total Complaints

12

Total Resolved

54.55%

Consumer Satisfaction

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