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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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EaseMyTrip com - Cancellation not processed even after 55 days of request Offered Resolution
I have booked my tickets for upcoming International trip from Delhi to Nairobi via Saudia Airlines on EaseMyTrip.Com through booking id: EMT*********. Since the airline has rescheduled the flight to other dates which are not part of plan i have...
Feb 23, 2023 by Adithya Ruthvik Kasibhatla
EaseMyTrip com - Refund amount of flight cancelation amount had not been disbursed against booking id and ENT Closed
Dear Sir, This is to inform you that I had cancelled the flight on ** the October **** . My booking id is .EMT******** and EMT******** .I had been intimated that full refund will be given within seven working days but still no pay...
Nov 04, 2022 by ABHIJIT ADHIKARY
EaseMyTrip com - Unable to Board the flight due to infant name was disappeared Closed
I booked flight for my family from Bombay to Bergen Norway and ticket includes Mywife,month Old Baby and my mother. When PNR is retrieved infant name was missing. I informed easemytrip team well in advance but no proper action has been taken ...
Oct 14, 2022 by Suraj
EaseMyTrip com - Refund not issued Closed
Booked a room for * nights in Holiday inn express Pimpri Pune(**-**th August) using my Amex card with booking ID EMT*********.. stating error in payment after * hrs. Then pressing on the link provided i booked again with Kotak card and a new bo...
Aug 27, 2022 by Aditya Sharma
EaseMyTrip com - Refund not processed Closed
I had booked tickets from Easemytrip for Air India to travel from Moscow to Mumbai on ** July, **** and return on ** August. Air India stopped operating in Russia from April and since then I've been continuously contacting Easemytrip to initiat...
Aug 23, 2022 by Dimpy Singh
EaseMyTrip com - Flight ticket Cancelled But Not received Refund Closed
PNR - **I*PF Ticket Number - ************* Booking ID - EMT********* Contact Number - ********** Email ID - Narasimhasomu.email@example.com I have booked flight ticket on *rd August **** and on **th Aug my airline has denied to Check-in a...
Aug 17, 2022 by Narasimha Reddy
EaseMyTrip com - Not getting refund of my ticket for the cancelled flight Closed
Booking ID - EMT********, PNR - E*I*JL flight booked from MAA To RDP. During pandemic time our flight was cancelled by the airlines and they told they have added the booking amount in credit shell. Now when I am going to use the credit shel...
Jun 22, 2022 by Priyotosh Mondal
EaseMyTrip com - 2800 Closed
Actually i am a student for my day to day life expenses i have started Air ticketing agency business. For this business i have taken easemytrip b*b portal for flight ticket book. Then they told me to add **** in my agent wallet after than your ...
Jan 15, 2022 by Ankit Chakraborty
EaseMyTrip com - Flight Booking cancelled and they have deducted reschedule charge 2 times Closed
I have booked flight ticket on EaseMyTrip on[protected] from Bangalore to Trivandrum (DOJ: **/**/****) with an amount of *, ***.** with flexi plus fare. After that I have rescheduled the journey date to **/**/**** by paying an additional amount...
Nov 17, 2021 by Abhilash Kumar S
EaseMyTrip com - Flight cancelled airline has refunded the amount but Easemytrip is silent Open
[#EMT_**********]: Your cancellation request submitted for Booking ID - EMT********, PNR - DF*ULC for your flight booked from BOM To DXB on Sun-**Mar**** ...
May 07, 2021 by Vishwanath Kotian
EaseMyTrip com - Rescheduling not done for my PNR although multiple requests were made Closed
I had a flight from Delhi to Raipur via AirIndia which was eligible for a * time rescheduling. I was not able to reschedule from easemytrip website so i called the customer care to help me. They asked me to drop emails with screenshots and aske...
Apr 23, 2021 by Saransh Arora
EaseMyTrip com - Refund of a failed booking Closed
i have tried to book an airindia flight from kochi to delhi via easemytrip, but the transation got failed and my credit card got billed for Rs. ****. i have asked them to refund but they are not willing to give my money back since last ** days...
Mar 17, 2021 by ANOOP TS
EaseMyTrip com - NOT REFUNDED YET PNR TUJPYL Closed
Every time I send mail for the refund for the cancelled flight, they are telling "once they will receive payment from the airline company than refund is possible". I want to ask what the hell service you people are providing, don't your think i...
Mar 03, 2021 by NITIN KUMAR SUMAN
EaseMyTrip com - Charging Convenience fee Service fee for refunding the amount of airline canceled Booking Open
I booked a Spicejet flight in feburary'** via EaseMyTrip, due to lockdown flight got canceled, and Spicejet provided my credit shell of Rs **k approx. In August I used *k approx. credit shell to book a flight and rest *k was valid till **' Feb'...
Feb 26, 2021 by Balvinder Singh
EaseMyTrip com - TICKET BOOKED ONFROM MUMBAI TO KOLKATA BY SPICE JET THROUGH EASEMYTRIP WAS CENCELLED BY AIRLINES AND Open
TICKET BOOKED ON **.**.**** FROM MUMBAI TO KOLKATA BY SPICE JET THROUGH EASEMYTRIP WAS CENCELLED BY AIRLINES AND REFUNDED TO EASE MY TRIP. STILL NOT RECIVED AMOUNT OF RS **** BOOKING ID -EMT******** , PNR -F**I*F...
Dec 29, 2020 by uday shankar kar
EaseMyTrip com - Booking not done Open
I did my booking from easemy trip.com. after i made the payment i was waiting for the ticket confirmation but after waiting for ** min. i did not get the confirmed ticked, sometime after ** min. one person called me told me that i have to pay *...
Dec 27, 2020 by neetesh tiwari
EaseMyTrip com - Total refund not done Open
EaseMytrip not refund full money. Total due to me **** but they refund only ****....
Dec 23, 2020 by Samarendra Prasad Biswal
EaseMyTrip com - Partial refund of cancelled tickets Open
I booked a flight for my son for **th April from Atlanta to Delhi through AI. Booking ID is EMT********. Flight got cancelled due to covid and as per govt. instructions the full refund was to be made. When we approached AI they gave us all ...
Dec 12, 2020 by Sunil Gupta
EaseMyTrip com - Hotel ticket booked but property was permanently closed refund not received Closed
Made a hotel booking on **th October. Details below: Property Name: Hotel Kasol Homestead Place: Kasol, Himachal Pradesh Duration: * nights Amount Paid: INR **** Confirmation No is ************* Itinerary ID: ************* Transaction ID...
Nov 21, 2020 by Anita Majhi
EaseMyTrip com - Full refund not provided Open
I Booked Round Trip Air Tickets Through Easemytrip To Travel To Delhi On March **. My Total Ticket Cost Was Around Rs **,***/-. EaseMyTrip booking ID EMT********. But Due To Corona Pandemic I Had To Cancel The Plan. Communicated The Same To Air...
Oct 31, 2020 by Jeelan
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