Make My Trip - Hotel denied check in after online payment

Jayant filed complaint against Make My Trip on Aug 7, 2019

PNR: **********
Booking Id: NH*************
They said their minimum tariff is *** and they stopped me to check-in. Kindly followup. Payment is already done. I was very helpless. I tried calling MMT support but their executive said to wait for * minutes. I'll transfer your call to a senior person. I was waiting for more than ** mins and suddenly they cut the call. It happened around *.** pm. So I booked another hotel through my friend. I want compensation. I haven't got any response from make my trip. I have sent a mail to mmt and they sent me one link which was not opening. Kindly please help.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Make My Trip

713

Total Complaints

296

Total Resolved

41.51%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Mohit Chandwani on Oct 14, 2024

Make My Trip – Fraudulent Ticket bookingClosed

I have raised many requests and tried to connect with customer support for **-** times. Still not getting any irrelevant response every time. I booked tickets on **th oct for the trip dated **th Nov and MMT team to...

Karthika Raja on Sep 6, 2024

Make My Trip – Refund IssueClosed

I booked a ticket in Make My Trip on Sep * for my upcomming travel ( Booking ID: NN*A*SRH*********** ). Today I got a information from the Airline that they cancelled the flight and reschedule it. Due to this I canc...

Syed Mohd Askari on Sep 6, 2024

Make My Trip – TICKET CANCELLED WITHOUT CONCENTClosed

Passenger Junaid Khan cancelled his flight directly from Indigo by using split Pnr given to him from Indigo , And then he raised a refund for his name on MMT app for this booking by selecting only his name . (Bo...

Niranjana Nair on Aug 29, 2024

Make My Trip – Flight refund not fully givenClosed

The flight was cancelled by the airlines and I received an official mail saying I will receive a full refund.However MMT has refunded me less by **** inspite of cancellation from airline side.

Kiran on Jun 23, 2024

Make my trip – My trip refund is not recieved yet Closed

I booked bus from amritsar to rohtak on **th june of rupees **** later on same day i cancelled it ..the condition was to give refund of *** but i did not received yet