Make My Trip
- Hotel booking cancellation refund not possible Open
Dr Sachin George filed this complaint against Make My Trip on May 07, 2020
I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my booking at the hotel. Make my trip is refusing to give even a rupee of refund back. Why am i being charged for a service that i am unable to use for a reason that is not created by me. I can understand a part of the booking amount being retained , but retaining ***% of the booking amount, That too i had paid the entire amount, is nothing but taking advantage of the helplessness of customers like me during a difficult time.
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Resolution Demanded:
Refund / Credit for purchase
Make My Trip
Resolved
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"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
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