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Homelane Interiors - Homelane Denied Full Refund

Kailas Kelgandre filed complaint against Homelane Interiors on Oct 28, 2023

Myself Kailas Kelgandre from PCMC Pune. I booked Homelane Interior services on ** September **** with a card payment of rupees **,***. They provided me quotation and design. On the same day, I compared quotations with other quotations from local vendors and found that homelane prices were very high, so I decided to cancel the booking and asked for a refund I messaged their sales representative on WhatsApp and asked for a refund. Instead of proceeding further, he arranged a call with a designer for quotation revision, but still, I did not like it. and I requested a refund only, but now they are denying the refund and forcing me to buy some furniture up to Rs.*,**,***. I need your help. I have attached some email conversations for your reference.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Homelane Interiors

17

Total Complaints

4

Total Resolved

23.53%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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