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Kranthi Kumar Reddy filed complaint against Hyundai Motor India Limited on Feb 9, 2021
I have bought next gen verna from fusion hyundai dealer in bowenpally, hyderabad in october ****. Within ****kms of run, rear tyre (brand: hankook) got bursted while running the vehicle on the national highway.
cannot believe how can hyundai tie up with such low quality tyre manufacturer who doesnt have any customer support in India.
Irrespective of the incident situation and damage cause they denied the warranty based on the photographs submitted by the service center with some alteration to the actual damage part.
I suspect the dealer is cheating the customer by selling the vechiles which are fitted with hankook tyres where other verna vehicles bought from other dealer has bridgestone tyres.
hankook had denied my warranty saying its a side wall cut/injury due to sharp object penetration
My concern here would be how come the injury happens only to trye without any damage to vehicle when we are running the vehicle at national highway at a speed of more than ***kmph.
I have a video proof at the incident spot.
I believe hyundai will respond and take necessary action towards such incidents to happen in future
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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