Easemytrip
- Gift card not being accepted as form of payment Closed
Shantanu Johri filed this complaint against Easemytrip on Sep 08, 2023
I tried to reschedule my flight. I selected mode of payment as e Gift card, bought a gift card and then clicked on "Pay now". Turns out that the button wasnt working and so I called customer case. They in turn informed me that gift cards are not supported for rescheduling. If it isn't acceptable then why is payment via gift card listed as an option? Classic case of Easemytrip running a scam and displaying false info on their website.
Btw. No terms and conditions are listed on the website regarding rescheduling and gift cards :/
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Easemytrip
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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