- Full Refund Not Paid Closed
Posted on: Oct 24, 2018
Complaint filed against: Amazon India
I purchased a mobile from amazon. Order details- Order date: 10-Oct-2018 Order Id: 402-2056841-1586760 Order total: 13,589.10 (1 item) paid with credit card Order cancelled because of wrong address mentioned by me and Re-ordered for new address(delivered). The cancelled order refund received(12589) 1000 rupee less than original paid on Amazon. They are saying they won't refund the remaining amount and I will have to use 1000 rupee on their website wallet only! They are no-one to say where should I spend my money as they are forcing me to use 1000rs only on Amazon and not refunding total amount in my credit card that was original payment method.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase
Complaint filed by: Mohammad Asad