- Fooled by Customer Service Agents Awaiting Details
I went on google to book a flight where easemytrip flashed the cheapest price available for my destination through Vistara in Economy class. When I further looked for an upgrade to Premium Economy, which as per Vistara was readily available, I was told by the easemytrip representative that it is all sold out. I was at first told that for a change of cabin the prices are sky-high & later told that it's unavailable, which was all wrong information as I directly had a word with a Vistara representative who confirmed not only the availability, in fact, the price quoted by her was far more cheaper than what I was told by the easemytrip people. This is such a fraud. I was also made aware that I was issued an Economy Lite ticket which cannot afford any change as it's a separate class that includes the last * rows of the aircraft. I did not just feel helpless but also cheated. Since I booked through an agent, the airline couldn't help me even though I am their Gold Member. It's the worst experience and absolutely unexpected. There was no transparency at the time of booking and I was left with almost no way out. To make it more worse, the representatives and the back-end team both are good for nothing, cause they really do not help. Just get silent when you raise a request.
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"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of October. Th...
Oct 25, 2023 by Shubha. S
Hi Team, As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of...
Oct 23, 2023 by Shubha. S
I booked flight with Easemytrip of indigo under PNR number IWJT*C indigo cancelled flight and processed full refund to ease my trip . *) ease my trip didn`t processed my refund *) when i connected customer service they charged me rs **** for...
Oct 16, 2023 by Karan Grover
Due to G** Indigo flight waived off my cancellation charges and told me that i would get a full refund as i spoken to them on *th Sept ****. I booked my flight through easemytrip.com now Indigo is saying they have paid my refund to Easemytrip b...
Sep 21, 2023 by Jayan Prajapati
So on ** June **** which is today I booked * tickets through easemytrip.com From manali to Delhi. before I make payment the seats were available hence i proceed for payment details, i made payment and after the payment was successful the new wi...
Jun 27, 2023 by Aditya kekane