Zomato
- Food Quality issue Open
Manuj Singh filed this complaint against Zomato on May 20, 2024
I ordered food from one of the restaurant listed in Zomato app.
After receiving the food I found out that it is stale, very bad smell was coming from it. I immediately contacted zomato support, they told me that send them an email. I did the same at that time itself but there was no resolution from their end. They told me that they don't handle food quality of a restaurant.
My concern is that if they hadn't enlisted the restaurant onto their app this would'nt have happen.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Zomato
Resolved
Frustrated? File a Complaint
KFC
"The sales manager of the KFC agreed to add an additional product worth Rs.450 on my next KFC order from their outlet and he did that without any issues. Thanks to Voxya for helping in getting this sorted!"
Kimi Shrivastava
Related Complaints
Zomato - The fake fraud zomato delievery call Closed
Around **:**pm i get a call from zomato saying that i order is alhere and i have to come a pick it but i never ordered anything nor anyone at my home did still i rechecked the zomato app to see if i have placed any order that has reached at my ...
Aug 29, 2024 by Laiba
Zomato - Stale food delivered i contact the Zomato no response Closed
I ordered the food in Zomato platform.The food comes bad smell and check it the food is old.then I try to contact Zomato support.The team said this is only intermediary platform you contact the restaurant. But I trust to pay Zomato they will r...
Aug 21, 2024 by Ajithkumar Rajendran
Zomato - Food delivery was denied by the agent at the location Closed
I was denied by the agent to give the order at the location at time square * th floor and the agent was asking me to come down for the order. I can’t leave as I am in the meeting otherwise why would I order on Zomato. I escalated to Zomato bu...
Aug 19, 2024 by Monica
Zomato - Order not delivered Closed
Hello. I have ordered some sweet from kozy sweets but the delivery boy have not delivered the order yet. And without asking me he have cancelled the order. My order returned back to the sweet center. He was calling me but by mistake I have n...
Aug 15, 2024 by Akanksha sharma
Zomato - Food not delivered and denied for refund Closed
Dear sir/madam, I have traveled from Boisar Maharashtra to bugaha Bihar on train no. *****, I have order food from Zomato but he is not delivered and denied for refund ...
Aug 13, 2024 by Satendra Pandey
