Swiggy
- Food Not Delivered Open
Hanif Chauhan filed this complaint against Swiggy on Nov 14, 2018
Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came.
After waiting for almost an hour, called up the Customer service, she told me that she was unable to reach the delivery boy as he was not answering his phone. She also promised me that since the delivery boy is nu reachable my order would be cancelled and i will get a refund in *-* working days.
Then after waiting for * days i got in touch with the customer care and they said that since its been more than ** hrs, they will not be able to help me, despite acknowledging the fact that i was told by their representative that my amount would be refunded.
The money i do not care, but the special evening lost is a bigger loss.
This is cheating...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
Swiggy - Package not delivered Closed
Rider asked for otp to change rider and my account got hacked and package also not delivered ...
Apr 09, 2024 by Abhijeet sharma
Swiggy - Not recieved Swiggy refund Closed
I ordered paneer biriyani in swiggy but they delivered bagara rice and I raised issue through swiggy help. After that they initiated full refund and they told it will be Credited to your account from which I have paid for the order.Its alrea...
Apr 08, 2024 by B Srinivas
Swiggy - Missing item and received food quality not good Closed
I order noodles lollipop manchurian gray through swiggy but * item missing and received only lollipop..and lollipop condition so bed.. chicken are undress smell not cooked proper.. And all amount deducted and swiggy not refund my amount ...
Apr 08, 2024 by Resham kavitya
Swiggy - Bill amt is 283 but I paid 326 Closed
On apr *,**** I have ordered cake from bakingo, bangalore.the bill amt is *** but I have paid ***...
Apr 07, 2024 by Mathumitha
Swiggy - Ordered not delivered consent person does not call Closed
Swiggy delivery agent is sitting outside and smoking instead of making a phone call. Rest * to * times there has been no communication more Than *k has been waste now...
Apr 07, 2024 by Avena