Swiggy
- Food Not Delivered Open
Hanif Chauhan filed this complaint against Swiggy on Nov 14, 2018
Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came.
After waiting for almost an hour, called up the Customer service, she told me that she was unable to reach the delivery boy as he was not answering his phone. She also promised me that since the delivery boy is nu reachable my order would be cancelled and i will get a refund in *-* working days.
Then after waiting for * days i got in touch with the customer care and they said that since its been more than ** hrs, they will not be able to help me, despite acknowledging the fact that i was told by their representative that my amount would be refunded.
The money i do not care, but the special evening lost is a bigger loss.
This is cheating...
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
Related Complaints
Swiggy - I didn t my parcel but in app show its delivered Closed
I am writing to express my frustration with a recent delivery experience. to swiggy According to the tracking information, the package was marked as delivered, but I never received it. I tried contacting the driver "***** *****" numbers **-**...
Mar 25, 2024 by Sachin Tiwari
Swiggy - Complaint regarding misbehaviour of delivery partner Closed
Today on **.**.**** I ordered cake cost - *** from Bk ** confectionery to address House no ***, Lane No * , Sheetal Nagar, behlolpur but the delivery partner namely Kishan phone no -*********** didn't deliver the order and he refuse to delive...
Mar 16, 2024 by Himani
Swiggy - Food spilled and not giving refund instead giving Coupon Closed
I ordered a special *-Cheese pizza and few more food items from La pinóz pizza yesterday from Swiggy. Due to carelessness in delivery the cheese from the pizza was totally separated and only base was left. The cheese was the main part of that ...
Mar 16, 2024 by Ansuman Swain
Swiggy - Suspended swiggy account Closed
For unknown reasons my account has been suspended, when asked for a reason they just said u would have done something wrong, atleast point out what wrong have I done ? ...
Mar 08, 2024 by Arsh mishra
Swiggy - Not Delivered and not refunded Closed
Ordered from Swiggy on *th March **** around *.** from Dominos. They dispatched the person from the store around *.** and I got a link from the for order. I waited till *.** and tried to call the delivery person and his phone was not in use. Ca...
Mar 08, 2024 by biju