- Food Not Delivered Open
Ordered some Cheesy fries to celebrate my Kids winning a medal. Paid in Advance via Net banking. The food was never delivered. I had received a call from the delivery boy confirming the directions for my place, however he never came.
After waiting for almost an hour, called up the Customer service, she told me that she was unable to reach the delivery boy as he was not answering his phone. She also promised me that since the delivery boy is nu reachable my order would be cancelled and i will get a refund in *-* working days.
Then after waiting for * days i got in touch with the customer care and they said that since its been more than ** hrs, they will not be able to help me, despite acknowledging the fact that i was told by their representative that my amount would be refunded.
The money i do not care, but the special evening lost is a bigger loss.
This is cheating...
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"I am very satisfied with Voxya. I got a call from Swiggy that they have initiated the refund for the misplaced order and that they are apologetic about it."
I ordered food from Swiggy on *th June, **** in Ahmedabad. At around *.** p.m. the delivery guy called me and told me that he met with an accident and the food is spilled. I informed the Swiggy help and was chatting with Karthik. I have the c...
Jun 17, 2020 by Manoj Pillai
Order got cancelled, since I was away from phone for **mins. I was charged **% of the order as cancellation fee. i am at double loss. Neither the order was delivered which was important for me and at the same didn't get my full refund. And then...
Jun 06, 2020 by Vamsi Krishna
Item missing from order no *********** The package was not sealed as well. No resolution. ...
Jun 04, 2020 by Komal kaustubh
Swiggy - Food not delivered Closed
the delivery executive didnt ring my bell he called me * times my phone was on charging so i didnt see them so he cancelled my order and refuse to refund my money. looks like the company robbed me'....
May 25, 2020 by kashish khurana
They cancelled my order and charged money eventhough i have sent the correct address they didn't come and when i called back they didnt respond.I am very frustaded. ...
May 24, 2020 by Sowmith Reddy