Dominos Pizza
- Food not delivered. Money not being refunded. Closed
Saurabh Jain filed this complaint against Dominos Pizza on Sep 16, 2019
We had placed an order in Bangalore at *.** PM on **-Sep-**** for Rs. ***. Order ID: **. The order was not delivered at all. Then suddenly at *.** we see the status of the order as Delivered, without actually delivering the pizza. We called up the customer care, they connected us with restaurant. The owner says Staff was busy so we are sorry, and its showing Delivered due to some technical error. And that we will receive the refund in ** hours. After * days today, the restaurant says they will refund *** points in our Dominos wallet! And will give us a free pizza. We don't want to order with Dominos again! And we just want our money back! Customer care is repetitively connecting us with restaurant, who is not ready to listen, and is disconnecting our call. We want quick resolution of this and want our money back asap.
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Resolution Demanded:
Refund / Credit for purchase
Dominos Pizza
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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