zomato food app
- Food Not Delivered but the status is Delivered Open
On **th Feb **** I have ordered Fried Rice worth Rs *** from Orange Wok restaurant using Zomata App. When I tracked the deliver it was shown as delivered but actually its was delivered to me. When I contacted Zomato they are simply saying I will get refund amount in *-* working days. I asked the deliver boy's Vehicle No (it will be visible in both Swiggy and UBER Eats) to catch him but the customer support executive Divyanesh from Lucknow told he can't give the vehicle no. My question here is what if the deliver boy has committed a crime while delivering the food item..Simple refunding will not solve the issue. And I really disappointed with this Customer Support.
Are you brand?
Are you Lawyer?
Apology letter from company
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
Nikhil,June *th I had placed an order through zomato on the **th of May.The order was for parathas and dal but instead I got delivered chicken curry,I immediately contacted the zomato customer support along with pics to prove it.They assured m...
Jun 06, 2020 by Nikhil Kommattu Thomas
This is again same post on my old order and still i am not getting a proper response from Zomato either by their app chat nor FB messenger. On April *. I have ordered two vim gel liquids which costs ***₹ each. In which one of them is not d...
May 06, 2020 by Vigneshwaran
I ordered from Zomato order ID - ********** on **th april **** at *:** PM. Its a paid order, after * hour so I got to know that I my order got rejected due to my phone was not reachable. Even my phone was much reachable and On I asked Zomato ch...
Apr 10, 2020 by Mohammad tariq Khan
My order number was ********** which I never received. And even after escalating on ID firstname.lastname@example.org I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to...
Mar 03, 2020 by Nitin Sharma
I have ordered from zomato and paid first via credit card than I found location incorrectly picked so within seconds have canceled order. I was in hurry so my focus was on cancel and successfully cancelled withing *-* seconds. Now zomato peop...
Feb 22, 2020 by Sony kiran