zomato food app
- Food not delivered and no refund of amount paid Open
I placed an order (order number **********) on Zomato on **.**.****. The delivery person arrived at the location but refused to come to my place upstairs and spoke rudely, over the phone. saying "niche bhi nahi aa sakte tum log". When I confronted him over this and asked what kind of language is this (I recoded conversation also), he did not come and marked the order delivered to me. I raised the issue and the customer support executive arranged a conference call over which delivery person again spoke rudely and said he handed over the food item to someone.
The customer support executive expressed his apology and offered to return Rs. ***/-, I spent on the order, in the form of prom code. If I place the same order I have to spend Rs. ***/- not Rs. ***/- (as **% off was there in the form of promo code). Money does not matter here but the kind of remedy you have proposed is costlier to me and that too with a no-fault if mine.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
My wife was a *th month of pregnant and she asked me to eat a chicken biryani. But I have a *** rs only. Inthat case i ordered chicken biryani in ZOMATO at *pm (**/**/****). My order delivered in just ** minutes only But the problem is Th...
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The order was made through zomato I'm garden Biriyani. and the food was delivered late and also the food was soggy and was with blood. ...
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I have ordered sweets from one of the restaurant on Zomato of Rs*** yesterday dated **/**/****. I got them in simple sweets packing box. As soon as I opened them in my home it was stinking. All the sweets were rotten and got fungus . They cheat...
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I am a zomato user and i was using a single account since a very long time. I have been zomato pro (earlier Zomato gold) member since more than * years. Yesterday suddenly, i see that my pro membership disappeared in the app and my recent order...
Jul 13, 2021 by Bhabna Mahapatra
I had ordered a cake through Zomato food app, on ** April ****, but got damaged cake, the shape of the cake was destroyed by the delivery man. When I complaint about the issue they told that the amount of the concerned order will refunded to t...
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