zomato food app
- Food not delivered and no refund of amount paid Open
I placed an order (order number **********) on Zomato on **.**.****. The delivery person arrived at the location but refused to come to my place upstairs and spoke rudely, over the phone. saying "niche bhi nahi aa sakte tum log". When I confronted him over this and asked what kind of language is this (I recoded conversation also), he did not come and marked the order delivered to me. I raised the issue and the customer support executive arranged a conference call over which delivery person again spoke rudely and said he handed over the food item to someone.
The customer support executive expressed his apology and offered to return Rs. ***/-, I spent on the order, in the form of prom code. If I place the same order I have to spend Rs. ***/- not Rs. ***/- (as **% off was there in the form of promo code). Money does not matter here but the kind of remedy you have proposed is costlier to me and that too with a no-fault if mine.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
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Jun 06, 2020 by Nikhil Kommattu Thomas
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May 06, 2020 by Vigneshwaran
I ordered from Zomato order ID - ********** on **th april **** at *:** PM. Its a paid order, after * hour so I got to know that I my order got rejected due to my phone was not reachable. Even my phone was much reachable and On I asked Zomato ch...
Apr 10, 2020 by Mohammad tariq Khan
My order number was ********** which I never received. And even after escalating on ID firstname.lastname@example.org I have had got no response from the support team . This is so unofficial behavior from Zomato team wherein no one was available to...
Mar 03, 2020 by Nitin Sharma
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