Make My Trip
- Flights cancelled by airlines and no refund Open
Kenrick Nazareth filed this complaint against Make My Trip on Jul 10, 2020
I had booked * business class tickets from Mumbai to Montpellier on *st Feb **** for my senior parents with a travelling date of April *th **** and return back from Montpellier on June *th ****. Both these sectors got cancelled and hence these flights were cancelled. I much ahead of time tried to contact the airlines to find out the status with no reply and hence i have kept mailing them. Finally a month after the flight cancellations, they picked the phone and confirmed that i will get the refund of the money in a month and i have the recordings for the same. Post a month, no reply and i called them again and once again they promised the money should come but no reply. Finally i see now on their site that they have given me a credit note, but forcing me that i have to booked the same class and same passengers and now due to health issues my parents cannot travel in the next * months which leaves me with no option but to allow them to cheat me of my money!!!!!! The least i could expect is either for the money to be returned or allowed to be used as a true credit note which means on any passenger and any number of times since that legally is my money!!
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Make My Trip
Resolved
Frustrated? File a Complaint
Red Apple Fashion
"I'm very surprised. Really surprised with the things that happened so fast and quick resolution was provided. Thanks to Voxya and would love to share this story with all of my friends and family."
Jithendra Babu
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