consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Flights cancelled by airlines and no refund
Records save successfully

Make My Trip

 - Flights cancelled by airlines and no refund Open

Kenrick Nazareth filed this complaint against Make My Trip on Jul 10, 2020

I had booked * business class tickets from Mumbai to Montpellier on *st Feb **** for my senior parents with a travelling date of April *th **** and return back from Montpellier on June *th ****. Both these sectors got cancelled and hence these flights were cancelled. I much ahead of time tried to contact the airlines to find out the status with no reply and hence i have kept mailing them. Finally a month after the flight cancellations, they picked the phone and confirmed that i will get the refund of the money in a month and i have the recordings for the same. Post a month, no reply and i called them again and once again they promised the money should come but no reply. Finally i see now on their site that they have given me a credit note, but forcing me that i have to booked the same class and same passengers and now due to health issues my parents cannot travel in the next * months which leaves me with no option but to allow them to cheat me of my money!!!!!! The least i could expect is either for the money to be returned or allowed to be used as a true credit note which means on any passenger and any number of times since that legally is my money!!

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony

Make My Trip

515 Total Complaints
194 Total
Resolved
37.67% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Amazon

"Thank you so much Voxya I am fully satisfied. I appreciate your work, it's amazing."

Prince Kumar

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Make My Trip)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Make My Trip - Amount Deducted but Booking not confirmed Closed

I happen to make my travel booking through MMT and I chose Zest Money as my payment option. Once all the procedure was completed I received a message from MMT and my booking is not confirmed but in my zest money account, I was charged for same....

Feb 13, 2021 by Munitt Accha

Make My Trip - Make my trip refund Closed

My flight I had cancelled with airlines and airlines confirmed that it's cancelled as they have cancelled from their end..I am not able to get in touch with make my trip customer care to know how much time is required for approval...

Feb 12, 2021 by subhalaxmi dash

Make My Trip - Refund not received Closed

I made my flight booking through make my trip . I directly cancelled my flight with airline . Airline has also initiated the amount to make my trip .but i am not able to submit request for refund on make my trip .i have not received my refund ...

Feb 05, 2021 by Roli

Make My Trip - Money not refunded after flight ticket cancelled by air line Closed

I booked a flight ticket on * Jan **** in go Air flight having pnr no PBU*GA, but due to some weather condition flight ticket was cancelled by air line after that go air flight initiated my refund and send me a confirmation mail but it not show...

Feb 04, 2021 by Govind kumar

Make My Trip - Credit Shell amount issue Closed

My flight got cancelled because of lockdown and the amount came into credit shell. Using that I booked another flight which is **** rs less than the credit shell amount. After that my credit shell is showing zero....

Jan 29, 2021 by Kanika Agrawal

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Bihar
  • |
  • Maharashtra
  • |
  • West Bengal
  • |
  • Haryana

Consumer Forum :

  • Andaman and Nicobar
  • |
  • Tamil Nadu
  • |
  • Mizoram
  • |
  • Chandigarh

Online Complaints :

  • LPG/Petroleum Complaints
  • |
  • Medical Complaints
  • |
  • E-Commerce Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club
  • ©2021 voxya.com
  • |
  • Talk To Lawyer
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.