Suryaprabh Singh filed complaint against Make My Trip on Jul 12, 2023
I had booked a flight on *rd May,**** from Ranchi (IXR-BOM) to Mumbai. It was a go first airline and the flight was cancelled by the airline itself yet I haven’t received the refund even after more than * months. Every time I call the customer support of MMT they say the refund is being processed and I have called them more than *times. On contacting go airlines they say they have already processed the refund and it has been credited to MMT, so I need to speak to MMT for my refund. I have also received a mail from go airlines regarding the credit note that my amount has been credited but MMT has not yet given me my refund even they claim to process the refund within *-* business days.

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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