Eureka Forbes
- Faulty Aquaguard Machine and Faulty SubStandard Spare Parts Open
Arijit Sengupta filed this complaint against Eureka Forbes on Jul 28, 2024
I want to file a legal case against Eureka Forbes reason being due to their customer executive and company negligence we almost faced a serious accident on **th July ****. We have been using Dr Magna Aquaguard for almost * years now. For the initial * years there was no major issue with the machine. In the last * years, the machine fell down thrice with full capacity water. The technician comes and replaces the broken parts with sub-standard faulty products and mentions that it is original eureka forbes product. On **th July **** evening my wife was just * inch away from the place where the machine fell down again. Additionally, I also faced bad, rude behavior from Eureka Forbes technician asking me to learn to speak Kannada first and then talk. Additionally he did not even fix the machine properly. I want to lodge a strong case against Eureka Forbes on the following grounds:
*) Sale of sub-standard spare parts
*) Sale of faulty aquaguard machine
*) Threatened by customer service technician to speak local language first amounting to racism
*) Mental Harassment faced by me and my family
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Eureka Forbes
Resolved
Frustrated? File a Complaint
Asus
"Voxya team helped me very much and they were there though out the issue resolution and without them I believe it is impossible to get justice. Thank you Voxya and team."
Leela Sai M Guggilam
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