Byjus
- Fake promises Closed
Adhisha filed this complaint against Byjus on Nov 29, 2020
I purchased the IIT-JEE tablet in September ****, the salesman promised that my kids will get one on one attention but it is far away from reality. Initially they would call once in every month to check on my kids and during those conversations they just asked my kids to promote their app and convince their friends to buy the app package and if my kids ever asked a doubt they made them post it on their website through which my kids were never benefitted as the answers were never satisfying. And now they barely bother to call .They said that buying the package would give us more content but the content is just same as on the free app which is not enough for IIT-JEE at all. And there was never a way through which my kids could contact them if they wanted to contact them they would have to wait for their monthly call. And when the pandamic hit they made the app completely free and provided new content for free and when I asked whether the new content can be updated to my tablet they said I would have to pay extra money for it. The pandamic was same for everyone but I think they completely missed the point as the parents who bought the app before the pandamic were completely at loss.I want refund now for making fake promises and trying to use my kids for selling their product. Even the scholarship scheme is fake please help me get my refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Byjus
Resolved
Frustrated? File a Complaint
Thomas Cook
"I am very satisfied with Voxya services. They helped me to get the refund quickly."
Rebecca N
Related Complaints
Byjus - Byjus Course not accessible But fees being deducted regularly Closed
I purchased byjus tablet learning course. The device suddenly stopped reading the memory card. The card showed same type of error on all devices that I tried. So I raised a replacement request and received a new one but the same error repeats. ...
Sep 01, 2024 by Sri Gomathi
Byjus - Cours fees paid fully Incedo not informed Closed
Complete course fees has been paid to Byjus last October and the finance company Incedo not informed and they keep sending RBI that I haven’t paid their loan and today I received a sms that I need to pay **** on *th September. One of the cal...
Sep 01, 2024 by Sathish Isaac
Byjus - Byjus not giving NOC after loan cancellation Closed
i have purchased order from byjus but i have cancelled the product and returned the product also and for first * year no amount got deducted from my account but after that they deduct my one month emi. i have contact then and asked them to prov...
Aug 20, 2024 by abhay ojha
Hi! My registered number is ********** I don't remember order ID. I've shared the video of the tab and how I've been facing issues. I've received a call & the person is saying I've to pay the balance amount and then he will replace with r...
Aug 03, 2024 by Siva Rama Krishna
Byjus - My loan wasn t closed while I have returned all tab thing under policy Closed
I have Purchased Byjus course of ***** rs And I returned under ** days according to policy . Everything clear in rupees **k ,I have paid *k instantly with phone pay ( I have proof) and Byjus counsellor open a unsecured loan without informing u...
Aug 01, 2024 by Saksham Singh
