Amazon India
- Fake iPhone 13 delivered no action refund status Closed
Abadh Kishor Jha filed this complaint against Amazon India on Aug 09, 2022
Bought iPhone ** on *th Aug. Immediately post switching on found it not working and it did not have feeling of apple phone. Tried return/ replace using Amazon app. It didn't allow. Since it was already night so had chat/call with Amazon customer care next morning. They suggested to contact Apple service center. Visited apple service centr, they declared it non genuine/fake. Called Amazon customer support, informed about it, requested for hp getting refund immediately and take strict action for retailer who did this heinous crime. I was told that an investigation got initiated and it would take *-* days. Its *th day today and no action or refund status. Not able to understand when Apple service center verified serial number and declared it fake, what else needed to refund my money. I went through through harassment due to this cheating. Kindly help.
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Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Amazon India
Resolved
Frustrated? File a Complaint
Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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