Faber Franke India
- Faber Aerostation Chimney Not Working since bought Open
Richa filed this complaint against Faber Franke India on Mar 14, 2020
I bought Faber Aerostation Chimney @ Rs ***** + rs. *** (paid for installation) on dates **th July ****,. Installed on *th Aug **** due to kitchen renovation work Was going on. **th Aug I launched a complaint motor is not working, they replaced the motor, After one month I launched a complaint button panel was not working and I asked for replacement , they have requested for replacement & told they’ll replace the product if any other problem persist. I allowed them & button panel was replaced. Now again I launched a complaint the lights attached with chimney is falling down n asked for replacement because in my new chimney they have replaced everything ,still not working. Now they are saying we can only replaced the light, they will not replace the product. I’m suffering from last * months. Didn’t get any reply for replacement. They are harassing me by all mean Mentally, Physically n Financially. My son is around ** years old & he is smoke sensitive. That’s why I bought such a costly product from such a branded company. But they are torturing me. Please help me.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Faber Franke India
Resolved
Frustrated? File a Complaint
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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