ALI MUJTABA filed complaint against Samsung on Aug 25, 2023
I received my order Samsung Galaxy S** Ultra *G on **-**-**** and since then Samsung has been asking days from me to initiate the exchange of the old product. Upon several follow-ups with their Customer Care, the response I get is they need some more time to resolve the query. Please take action on Samsung immediately.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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