Goibibo
- End time for boarding is not mentioned on the ticket Open
Syed Ahmad Imtiaz Ali filed this complaint against Goibibo on Mar 20, 2019
I had booked a flight ticket for GoAir from Bangalore to Lucknow on the **th Feb from Goibibo. The e-ticket that I had received from Goibibo didn't mention any kind of information that the counters for the flight will be closed ** min prior to the flight. Not Goibibo nor GoAir had relayed me this information. I was * min late at the counter and because of that, the GoAir staff didn't allow me to board the flight. The GoAir staff treated me very rudely and harshly and I've been travelling internationally from my childhood but never experienced this kind of pathetic service from both. Both GoAir and Goibibo declined to entertain my issue and said it was all your fault. How can it be my fault if the passenger is not relayed any sort of information. He is human, not a psychic. I purchased an **k ticket from Indigo airlines for the next day and suffered mental torture throughout the experience.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Pepperfry.com
"The Legal Notice is a very efficient tool to make large organizations listen to your complaint and respond sensibly. I have received a full refund for my order."
Kaushik Mandal
Related Complaints
Goibibo - Hotel room not cancellinh Closed
I booked a hotel room without noticing that it was a non ac room and had common bathroom. When I tried to cancel it there were no optfor cancellation. Please help. My booking ID is GH**************....
Apr 06, 2024 by Mani Chandrashekar
Goibibo - Refund not issued Closed
I booked a room in hotel through goibibo's portal. The room shown in photos was different and didn't have space for * people. I requested them to either change room or issue a refund but they refused for both. Booking id- GH**************...
Oct 03, 2023 by Lakshay jain
Goibibo - Money deduct but ticket not received Closed
So today morning I book a ticket on Goibibo app and I go to proceed to payment option and the payment is deducted but my ticket is not issue by Goibibo ...
Jul 22, 2023 by Ashish Ranjan
Goibibo - Money deduction Closed
I was using their app for the first time I was booking a train ticket so as I had done the payment the app closed automatically so as I reopened it no transaction was available in the history/booking and the refund is also not provided and I do...
Jul 20, 2023 by Abhay Pratap Singh Yadav