Goibibo
- End time for boarding is not mentioned on the ticket Open
Syed Ahmad Imtiaz Ali filed this complaint against Goibibo on Mar 20, 2019
I had booked a flight ticket for GoAir from Bangalore to Lucknow on the **th Feb from Goibibo. The e-ticket that I had received from Goibibo didn't mention any kind of information that the counters for the flight will be closed ** min prior to the flight. Not Goibibo nor GoAir had relayed me this information. I was * min late at the counter and because of that, the GoAir staff didn't allow me to board the flight. The GoAir staff treated me very rudely and harshly and I've been travelling internationally from my childhood but never experienced this kind of pathetic service from both. Both GoAir and Goibibo declined to entertain my issue and said it was all your fault. How can it be my fault if the passenger is not relayed any sort of information. He is human, not a psychic. I purchased an **k ticket from Indigo airlines for the next day and suffered mental torture throughout the experience.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Goibibo
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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