Okinawa Scooters
- Electric vehicle battery issue Open
Kunal chainani filed this complaint against Okinawa Scooters on Jul 12, 2023
My vehicle battery faced issue for the *rd time as while taking pickup vehicle was getting turned off automatically. My battery is with the company from last * months and no resolution got till date and battery is with them till date. I tried calling customer care but on the ivr it rings and says to click * to get a call back till date i haven't received a single call back. I got a call from their Maharashtra Regional Engineer in the first week as they saw my twitter post and said that he will get my battery replaced on priority. They also don't res.pond to customers email. Dealer said in the first week that he will give me service battery to use until my battery comes back from company. But till date i haven't got a battery from dealer to use. Everytime dealer says that he doean't have a service battery so he can give it to me. Dealer said that company is not realeasing my battery and they only send battery once in a week that is on Mondays. My vehicle is with dealer from last * months. My vehicle is used for business purpose because of which i am facing lot of issues due to non availability of vehicle. I have suffered losses in my business due to this reason. I have purchased this vehicle year and a half ago.Request you to get my battery replaced with the refund.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Okinawa Scooters
Resolved
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