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Easemytrip.com

 - Easemytrip took money to reschedule my two bookings but did not issue the tickets I had to cancel th Closed

Anjana Chaudhari filed this complaint against Easemytrip.com on Jan 22, 2022

I had made two bookings from Easemytrip.com for Pune- Delhi sector on **nd January **** which includes senior citizens and kids. Due to increased COVID cases and curfew being imposed in Delhi I requested EMT to either give refund, credit shell or reschedule my booking for next month.
Easemytrip charged ****/- rupees (proofs are there for payment) to change both the bookings for **th Feb but didn't issued the tickets (it was ** days before travel date) they wasted one day completely and next day asked for extra **k to change the tickets.
It's completely mental harrasment for me. I kept telling them it's your fault resolve it but no solution being given by them. In financial crunch I cancelled my tickets and lost big amount. They are totally responsible for the financial loss and mental trauma.

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Easemytrip.com

115 Total Complaints
87 Total
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75.65% Consumer Satisfaction

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Related Complaints

Easemytrip.com - Invoice Closed

I bought tickets for pune and back to day itself. Susequent to succesful payment a call was received by me from your end asking me to pay Rs ***/- additionaly. I paid the same. When i received my ticket it contained invoice for only the origina...

Jan 25, 2023 by Prem kumar

Easemytrip.com - Flight Cancelled Convenience fee debited Refund Pending A total loss of time and money Closed

Gofirst Airlines cancelled my flight and generated a refund a few days before the trip, which is disappointing. But the more disappointing part is now the money is stuck with EaseMyTrip, which they are just delaying processing. This cancellatio...

Nov 23, 2022 by Manish Sharma

Easemytrip.com - Not Refunding my money Closed

Due to flight rescheduling by Gofirst airlines, I had to cancel my return flights partially with Easemytrip. The partial refund generated on **/**/**** and processed to my EMT wallet but I never received it. After many calls and email, I realis...

Nov 14, 2022 by Manish Sharma

Easemytrip.com - Money not fully refunded back Closed

I booked a flight from 'A' to 'B' and 'B' to 'C' but one of the airlines (A to B) canceled my flight so I had to cancel the second flight as well which I did after confirming from the Easemytrip customer care rep who confirmed that I'll receive...

Nov 01, 2022 by Rajiv Jaiswal

Easemytrip.com - PNR Closed

To whom it may concern: This is in a frustrated response to easemytrip leadership. Perhaps, I shall follow it up with another email to your senior leadership. The level of unprofessionalism is unprecedented at easemytrip booking strata. I...

Oct 18, 2022 by Ashish A Jain

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