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Easemytrip.com

 - EaseMyTrip not refunding my money Closed

Magic Dove filed this complaint against Easemytrip.com on Jun 02, 2019

EaseMyTrip is the biggest cheat and fraud I have ever dealt with. I booked ticket ID- EMT******** (Operated by United Airlines) from Newark to New Delhi for May **th. United cancelled the flight later since airspace over Pakistan was closed. United refunded the money to EaseMyTrip but now EaseMyTrip is not refunding the money back to me.
I contacted United Airlines and they told they have already refunded the money back to EaseMyTrip and following is the proof from United:
*. On **/**/** United refunded the money to EaseMyTrip via refund # ***********.
*. On May **, ****, United refunded some additional charges via refund
BSP # **********
BSP # **********
When I cc'd United Customer care in the email along with EaseMyTrip in the escalation email, EaseMyTrip agents are removing the cc'd email of United customer care silently. Clearly, EaseMyTrip is a cheat. Even after repeated phone calls and emails, their latest response is that 'they haven't received any money from United', even though United already gave the proof that they have submitted the refund.
EaseMyTrip is a looter. It was a super big amount for me (Rs *,**,***) and it has caused me so much tension and anxiety. They did not refund back a single penny. I want to put EaseMyTrip to court and put legal action against them. Shame on greedy, fraud, cheat! I would advise every customer to stay away from their cheat service and save your self your hard earned money.

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Resolution Demanded:
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Easemytrip.com

115 Total Complaints
87 Total
Resolved
75.65% Consumer Satisfaction

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Easemytrip.com - Money not fully refunded back Closed

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