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Easemytrip - Easemytrip not providing refund

Renjo Mathew filed complaint against Easemytrip on Jun 16, 2020

I had a booking for Indigo flight from BOM to TRV on ** June. I had also taken the EMT insurance. However the airlines cancelled the flight. Now EMT is not refunding the insurance amount + deducting ticket amount. Their customer support is also very pathetic and harsh.

Flight Details:
PNR: NDE**L
Booking date: **-June
*E *** BOM - TRV
Amount: **** ticket price
EMT insurance : **** extra

Please do the needful to get the full refund as airline had cancelled the flight

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Easemytrip

141

Total Complaints

83

Total Resolved

58.87%

Consumer Satisfaction

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