- Discontinuation request not accepted Open
I am asking Byjuz customer care to discontinue this app for my son. I already paid RS. ***** and first month instalment Rs. ****, my second instalment will lapse on **th October. Before that I need to stop this app. But Byjuz Customer care team has stopped the conversation with my son from the last * weeks. Every day we are facing problem in my son's health. He is mentally disturbed by Byjuz. He tried to cut his hand with help of blade * weeks ago. We are very worried and informed the same to Ms. Priyanka and Mr. Arun sales person, and we also sent a cancellation request mail to their support team. But no one is responding and are avoiding to take my phone calls also. They want money only. Even on WhatsApp also Mr. Arun not replying to my query. But one thing I know is that they are very very smart. Within * hours he forcefully sold this product to my son in front of me . Please help me and my son to get out of this Byjus. Thank you .
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
"Thanks a lot, Voxya. The refund has been credited to my account together with an additional 5% amount as compensation."
* times EMI deduction in a month since last * months. Told about this to their representatives but no response from there side. It is still continued. Even called their customer care number but they didn't responded on it. I paid * installmen...
Mar 10, 2020 by Soumya Dubey
Inspite of submitting the Byjus Cancellation request within the ** days Trial Period (via email to firstname.lastname@example.org), as communicated to me by the councellor Mr. Aamir Mohammed Akhtar during the sales time, I am yet to get any formal wr...
Feb 03, 2020 by Murtuza Haider Bhanpurawala
We have registered for BYJU'S on the demand that it could be cancelled within ** days if not satisfied but now it's more than * and half month still they are telling us to wait for the cancellation and refund .It does not take this much time fo...
Nov 27, 2019 by Mahek Altaf Kureshi
Hi, this app is useless and they are charging too much. I ahd mailed them long back for cancellation but no one has responded. I tried to get back to the sales person but he is out of reach now. I ahve even paid the first installment but since ...
Nov 22, 2019 by Priya Pandey
Hello, We were sold the byjus service by Ms Geetika Moolchandani in Mumbai, Invoice BYJUS*****************. During the presentation she informed that a promotion is going on and we will get * month to cancel the subscription if we are not ha...
Nov 19, 2019 by Mudit Raniwala