Easemytrip.com
- Didn t book ticket even after charging and not providing refund caused financial loss ofRs Open
Apoorva Purohit filed this complaint against Easemytrip.com on Dec 28, 2022
I booked a ticket from New Delhi to Columbus (USA) using EaseMyTrip (Ticket no.=*************; PNR=*W*QER). They charged money (~**,*** Rs) for * flights: an Air India flight from Delhi to San Francisco and then a United Airlines flight from San Francisco to Columbus. However, when I reached San Francisco airport, United airlines staff informed me that no ticket had been booked under my name for San Francisco to Columbus flight and the PNR mentioned on the EaseMyTrip ticket was invalid. I had to again purchase a *** USD ticket (~**,*** Rs) along with INR/USD transaction fee in order to board the United Airlines flight that EaseMyTrip was supposed to already book with the payment that I had provided to EaseMyTrip. Please provide me reimbursement for the United Airlines flight for which I have paid twice (once to EaseMyTrip and then again to United Airlines at a much higher cost because EaseMyTrip committed fraud).
I have contacted EaseMyTrip multiple times but they have not given me any refund. They don't understand the severity of how much of a financial and emotional struggle it is for me to first pay Rs **,*** for an India to Columbus flight, then be detained at the USA airport because EaseMyTrip didn't give me correct tickets, then answer questions and convince the airport authorities that I'm not a criminal/fraudulent person with fake tickets, and then again have to repurchase the same ticket for more than Rs **,*** at the USA airport to be able to reach my university.
First EaseMyTrip told me to give them written confirmation that I was not allowed to board the flight, so I immediately called United Airlines and they quickly gave me the confirmation number: GFFSXF that confirms that I was not allowed to board SFO to Columbus flight with the ticket I purchased from EaseMyTrip.
But even after giving them this confirmation from United Airlines, EaseMyTrip didn't provide me any refund and is constantly ignoring me for many weeks by saying that they have already contacted United Airlines so I should wait for their reply. But I know that United Airlines is available **X* by phone and EaseMyTrip has never called them to resolve the issue.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Easemytrip.com
Resolved
Frustrated? File a Complaint
Clear Trip
"I spoke 20 times with the Cleartrip but the problem was not solved. But after sharing the social media campaign, they responded positively & refunded."
Tangella Mallikarjuna Raju
Related Complaints
Easemytrip.com - Refund Issue Closed
Booked travel from Bengaluru to Bali for * passengers on Aug **th **** through easemytrip.com. Later cancelled * passengers but yet to receive the refund. Indigo has already refunded this amount to easemytrip.com as their official website shows...
Oct 05, 2024 by Raghavendra Hebbar
Easemytrip.com - Refund no received on bus operator cancelling the bud Closed
As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of October. Th...
Oct 25, 2023 by Shubha. S
Easemytrip.com - Refund not received from easemytrip Closed
Hi Team, As the bus operator cancelled my return trip from Goa to Bangalore on *rd October, refund was initiated from easemytrip.com. I received email form easemytrip as refund processed. I have been following up from easemytrip since *th of...
Oct 23, 2023 by Shubha. S
Easemytrip.com - Refund not given even airline cancelled flight Closed
I booked flight with Easemytrip of indigo under PNR number IWJT*C indigo cancelled flight and processed full refund to ease my trip . *) ease my trip didn`t processed my refund *) when i connected customer service they charged me rs **** for...
Oct 16, 2023 by Karan Grover
Easemytrip.com - Refund not received Closed
Due to G** Indigo flight waived off my cancellation charges and told me that i would get a full refund as i spoken to them on *th Sept ****. I booked my flight through easemytrip.com now Indigo is saying they have paid my refund to Easemytrip b...
Sep 21, 2023 by Jayan Prajapati