Samsung
- Denial of service repair for Samsung Plus Green Line Issue Closed
Rohith Raj filed this complaint against Samsung on Nov 01, 2023
On October **, ****, I updated my Samsung S** Plus to the latest software version, which I received as an over-the-air update. Immediately after this update, the green line issue on the display became very apparent.Upon experiencing this issue, I took my Samsung S** Plus to the nearest Samsung service center to seek a resolution. To my shock and disappointment, I was informed that a free replacement was denied based on the assertion that my device is not a domestic product but from another country. This denial was extremely unexpected and disheartening.
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Resolution Demanded:
Replace / Fix problem
Samsung
Resolved
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Pepperfry
"I posted a complaint at Voxya and then posted the link on Pepperfry's Facebook page. I got a call from Pepperfry CEO office and they initiated a refund quickly."
Anubhav Guha
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