Swiggy - refund request for delivery of used product

Dear Swiggy Customer Support Team,

I'm writing to express my disappointment with my recent purchase of Lux Body Wash from Swiggy Instamart. Upon receiving the order (ID: ***************), I discovered that the product was used, with a broken seal and reduced quantity.

As it was a paid order, I was unable to reject the delivery at the time. I'm requesting a full refund and would like the used product to be picked up. I do not wish to keep the used item.

Order Details:

- Order ID: ***************
- Product: Lux Body Wash

Please initiate the return and refund process at your earliest convenience.

Thank you for your attention to this matter.