DTDC
- Delay in delivery of international courier Open
Sivaraman Eswaran filed this complaint against DTDC on Dec 08, 2019
On *nd December ****, Saturday I have sent an international courier to Malaysia from DTDC, Hosakerehalli, Bangalore branch. They are sensitive documents related to my job. DTDC assured that it will be delivered within * days and hence I submitted the documents. But even today (*th December) it is not delivered and it is still in Delhi as per tracking details. Recipient of the courier has declined my job offer due to a delay in document delivery. Hence I have lost my job offer in Malaysia because of this irresponsible courier. I have made nearly ** calls to the customer care center from last Wednesday to track the courier and they are totally irresponsible. They are least bothered about my issues.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
DTDC
Resolved
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Investment Reasearch Advisor
"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
G Rajendra Prasad
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