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Urban Company

 - Defective servicing Open

N. S. V. KAMESWARA RAO filed this complaint against Urban Company on Jun 21, 2020

Requested URBAN COMPANY the service for AC GAS FILLING ON ** May and paid initial advance of Rs. ***. The technician came and said that the gas has to be filled for which amount specified has to be paid. He filled the gas overva short time and said an additional Rs. **** has to be paid . He said he did the servicing and replaced a capacitor I paid the amont and he left. After a few days we noticed that AC was not cooling the room even with high cooling. We tried to contact the company since tfe service technician as well as the company said that there is a * month warranty. Finally they suggested that I have to book for another visit and pat rs. ***; for the technician to recheck. Accordingly another technician came on * june, and said that there is no gas. He said he will come on * June and do the needfu. Accordingly, he made me to book a rescheduled date as * June and left. He never came as per the reshedule agreed. I contacted the company several times but no response. Su sequently, it appears that they blocked by mobile no. The Ac is not functioning in spite of the payments made.

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Urban Company

34 Total Complaints
15 Total
Resolved
44.12% Consumer Satisfaction

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Urban Company - Scammed AC servicing set up Closed

Mar ** - AC servicing done Performance detoriated Aug **th - LTV and Gas needed replacement, *k spent and ** days warranty Oct - Mar - AC not used due to winter Mar ** - Again advised by UC that LTV and Gas replacement mandatory to proceed ...

Mar 15, 2022 by Sayan Bhattacharya

Urban Company - Complete service not received Closed

I had booked for UC parlor services on **nd September ****. The professional who arrived for the service said she did not have enough wax so she will do only hands wax and would come again the next day for legs wax. But she never arrived despit...

Oct 16, 2021 by Anusha Pai Fondekar

Urban Company - Doing upholstery cleaning left a lot of chemical stsins on my antique wooden furniture Closed

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Aug 04, 2021 by Vandhana Chatrumal Hemdev

Urban Company - Service denied after taking complete payment Closed

I had a painting job scheduled, and the team allocated to the job came and denied the service after taking the money, saying that the job as instructed would take a 'lot of effort' from their side. I have sent multiple emails and raised **ish c...

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