Amazon India
- Defective product received and denied Warranty Open
Rahul Gautam filed this complaint against Amazon India on Dec 28, 2018
I bought a Royal Oak Rocker Recliner from Amazon on Oct **, the product delivered turned out to be defective, it had ** days warranty, I reached out to Amazon to ask for the repair/return as the product was under warranty, Amazon told me to contact Royal Oak, when I contacted Royal Oak, they told me they do not provide services to Amazon customers, when I informed this to Amazon they asked me to get service denial letter from Royal Oak, I again went back to Royal Oak and they denied me giving any such letter, from last * weeks I have been writing emails to Amazon but I do not hear any resolution from them, I feel cheated and I was denied my rights, I went through lot of stress in past few weeks, now I want to fight for justice and my rights. My Amazon.in Order # ***-*******-*******
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Amazon India
Resolved
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Yatra.com
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
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