Pepperfry
- दोषपूर्ण उत्पाद property.com द्वारा वापस नहीं किया गया Closed
Ashish Kumar Thakur filed this complaint against Pepperfry on Jan 07, 2018
peperfry.com से एक बिस्तर खरीदा, विधानसभा के बाद बिस्तर हिल रहा था, मैंने ग्राहक देखभाल के लिए शिकायत की, मामले के एक सप्ताह के बाद, पेपरफ्री के एक खाता प्रबंधक, (नरेश) ने मुझे फोन किया और उत्पाद को स्वीकार करने और ठीक करने के लिए कहा। स्व द्वारा समस्या, हम *k रुपये की अतिरिक्त छूट की पेशकश करेंगे। मैंने इनकार कर दिया क्योंकि उत्पाद दोषपूर्ण था। उसी दिन शाम, मैंने अपडेट के लिए ग्राहक सेवा को फोन किया और मैं प्रतिक्रिया से चौंक गया, उन्होंने सचमुच उत्पाद वापस करने से इनकार कर दिया। उनके मैनेजर ने मुझसे कहा कि तुम जो कर सकते हो, करो। मुझे मिर्ची से ठगा हुआ महसूस हो रहा है ... मैंने अपना पैसा और मानसिक शांति भी खो दी।
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Resolution Demanded:
Refund / Credit for purchase
Pepperfry
Resolved
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Dell
"Great work, I liked the efficiency of the process and the fact that my complaint got resolved in less than a month, while I had been trying for the last 6 months."
Ananya Jindal
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