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Pepperfry (46/123)

123 Total Complaints
46 Total Resolved
37.40% Consumer Satisfaction

If you are searching for Pepperfry Review on internet then you have reached the right place. You can read the full Pepperfry Reviews here. Get answer to questions like if Pepperfry is real or fake? Pepperfry is legit or scam? if Pepperfry is safe? All Pepperfry reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Pepperfry so that it help others to make wise decisions. The Consumer satisfaction score of Pepperfry is 37.40% because out of 123 consumer complaints, only 46 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

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Pepperfry - Unresolved defect on a brand new sofas Open

We purchased * & * seater sofa along with a dinning which costed around *.*L. Both had defects, but sofas had major sagging defects for which we raised a complaint within **days, as unfortunately we were out of station so couldn't raise the sam...

Sep 22, 2023 by Nikhil Moodi

Pepperfry - Poor Quality Product Open

I had bought Nikki King Size Bed from Pepperfry and it was delivered on **th March, within *.* bed broke and a complaint was raised and it was repaired and now one *.* months again it is broken and I have initiated a request for return on *th S...

Sep 09, 2023 by Vijayanandan

Pepperfry - Defective item delivered Closed

We have purchased three door wardrobe from pepper fry on June **th and we received on June ** there after on the day of installation the person found that one part of the product is defective and he told that he raised the complain against it ...

Jul 07, 2023 by Pinjita Nandi

Pepperfry - Package not delivered Closed

I have applied a mattress from pepperfry application and same was not delivered to me. But in their application it is reflecting as delivered. No one responding my query....

Jun 03, 2023 by Shibani Das

Pepperfry - Wrong bed Delivered Closed

I ordered a queen size bed from pepperfry which was solid wood on description. On delivery i saw it was engineered wood. Pepperfry does not reply properly and say that it can be repaired, even though their carpenter says other wise....

May 30, 2023 by Rikshit Rawat

Pepperfry - Package worngly delivered Closed

Worngly delivered the matress...

May 30, 2023 by Madhan

Pepperfry - Pepperfry refusing manufacturing defect replacement Open

I purchased two coffee tables from Pepperfry with marble top: *. Kinzer Solid Wood Coffee Table With Marble Top By Bohemiana *. Kinzer Solid Wood Cafe Table In White Finish By Bohemiana However just after *-* months the marble top complet...

May 19, 2023 by Kunal Munjal

Pepperfry - Pepperfry is not returning my mattress which is in very bad shape Open

I purchased one product "May * Inches Memory & HR Foam King Size Mattress by Clouddio" from Papperfry on October **th, **** and have been attempting to return this product while filing multiple complaints with the Papperfry customer service tea...

Mar 26, 2023 by Swastik Panda

Pepperfry - Pepperfry not accepting return on oversized item Closed

We ordered * double scone lights from pepper fry totaling rs *****. They were * full inch larger than the size specified on the website and therefore we were unable to install them. We are trying desperately to get the products returned but pep...

Mar 10, 2023 by Mary varghese

Pepperfry - Return not picked up Closed

I received a defective product i shared a photo with the customer care but still return not picked up. Plz pick up my order and provide me refund ...

Feb 21, 2023 by Dipanshu meval

Pepperfry - Fake promise package not delivered in time Closed

I needed Mattress on urgent basis. Made enquiry on pepperfry app. Pepperfry Associate 'Mansi' called me and promised that delivery will be done by or before **th February. I also mentioned explicitly that I need on or before **th February else ...

Feb 17, 2023 by SHUBHAM RAJ

Pepperfry - Wrong product delivered and no response from Pepperfry or Faburaa Open

This is regarding paradise swing in red colour by Faburaa which i had booked through Pepperfry in Jan ****. Wrong product was delivered for which i had raised a replacement request on their portal as suggested by Pepperfry representative Kevin ...

Jan 26, 2023 by Navin Poojari

Pepperfry - Warranty declined Open

Hi Team, I bought pepperfry product (Mintwud Pepperfry Queen Size Bed) from Amazon on **th July **** and now I am facing issue on this product. Internal bed ply is damaged / broken. Product has ** months warranty. I tried to contact Amazon...

Jan 13, 2023 by Gopal Dua

Pepperfry - Wardrobe delivered is too large for my house Open

I have suffered a lot of mental stress and this is so so mentally draining for me. We had visited the Pepperfry wakad showroom and the person who assisted us, pitched us to place an order for a wardrobe that was too large, instead of we told hi...

Dec 25, 2022 by Varsha Makhija

Pepperfry - Defective product Closed

I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...

Oct 31, 2022 by Pradnya Hasilkar

Pepperfry - Two Units of Low Quality Furniture and No After Sales Service Open

Pepperfry was the company from which I bought a wardrobe directly online and a study table with storage via Amazon. In the very first days, the wood started bloating and losing shape in places. Paint was peeling by itself. I contacted customerc...

Oct 16, 2022 by Surya P Nair

Pepperfry - Pepperfry is not taking poor quality mattress delivered after a long delay Open

We have ordered Orthopedic Memory Foam & HR Foam * Inch King Size Mattress by Spincure from Pepperfry Showroom on **th of August. Promised delivery date was on *nd of September, but it was actually got delivered on *th of September after heavy...

Sep 14, 2022 by Raghu Gurusamy Sundaram

Pepperfry - Fungus on wardrobe Closed

I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...

Sep 08, 2022 by Pranali Waikar

Pepperfry - Akihiko King size bed Open

Pepper fry gives false, wrong n misleading information on their site at the time of purchase and only after your hard-earned money is gone and you receive delivery of the faulty half product you will understand u are cheated, then they will kee...

Aug 30, 2022 by Chandan Kunch

Pepperfry - Pepperfry not refunded my amount back Open

I had purchased a product worth around ***** in pepperfry and cancelled as it was not required. I was expecting refund in bank account as Amazon kind of ecommerce send refund to Bank account. Pepperfry had put the money in pepperfry wallet whic...

Jul 15, 2022 by suresh selvaraj

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How to contact Pepperfry?

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What is Pepperfry office address?

TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070

Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.

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Where to find Pepperfry discount coupons?

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