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Pepperfry ^(10/39)

Pepperfry - Complaint against Unethical Policy of e-Commerce Marketplace ^Open

I had purchased a Product from Pepperfry. After placing the order, I had a change of mind, hence I decided to cancel the order. Now, this is where pepperfry is playing tricks with customers in the name of their refund and cancellation policy....

Jan 17, 2019 by Shivanjan Choudhury

Pepperfry - Wardrobe mirror was in broken mode and no storage for king size bed ^Open

Arisa Bedroom Set ( King Bed with Storage, 4 Door Wardrobe & Two Bedside Table ) in Wenge Finish By Mintwud this item was purchased online, while opening the product, wardrobe mirror was in broken condition and no storage space in king size b...

Dec 15, 2018 by SASTHA AMMAIAPPAN

Pepperfry - Not getting refund ^Open

Dear Team on 1St Dec i had order a product namely two door wardrob order id 304851112 same day cancel due to some reason with selecting money will credited directly to orginal mode which was Bazzaj finnce .Also got one conformation mail that it...

Dec 08, 2018 by Deepak Ranjan Mohanty

Pepperfry - Defective bed delivery ^Open

Hi I am facing same issue. The bes broke within a month. The ply below mattress simply went down. That was reallyshocking. They are not responding on calls and mails and said they would not return because its die to wear and tear. I wonder wh...

Nov 21, 2018 by Swati lal

Pepperfry - Return is not initiated inspite of defective product ^Open

I have raised a complaint on 02-11-18 regarding return or exchange the product containing order id 304680307 as the product was defective but did not get any reply on pepperfry web site. Bed is not firmly fixed and is shaking while asleep.Secon...

Nov 07, 2018 by Shilpi Yadav

Pepperfry - Return and refund of product ^Open

Dear sir, I got your site reference from internet, so we approach you to help us. We have ordered 3door wardrobe from Pepperfry on dated 26th Sep'2018 for us. Order No. 304577190. We got delivery of the same on 8th Oct'2018, same day c...

Nov 01, 2018 by Tushar Mahadeo Parab

Pepperfry - Fake Warranty ^Open

Bought a queen size bed from PepperFry in June, 2018, costing 32,287 INR (OrderId : 304139972). Hardly used it for few days. The bed collapsed while sleeping by breaking from a joint. The product comes under a 3 year warranty. But, custo...

Oct 19, 2018 by Amandeep Chugh

Pepperfry - Misleading description of storage in bed ^Open

I ordered a bed with box storage as well as an accompanying mattress on the Pepperfry website. The bed I received had no bottom i.e did not have box storage, and I was told to instead put a few loose sheets of plywood underneath. The mattress w...

Sep 16, 2018 by Ambika Chandra

Pepperfry - Defective sofa with stiches torned ^Open

Damaged and defective product delivered. Trying to connect with them but they keep confirming we are working on this. Sofa has stiches torned out from many places. Looks like it's leather will come out due to stretch in a day or two. Please he...

Sep 12, 2018 by Akhil Jain

Pepperfry - Incomplete furniture delivery ^Closed

we have booked a king size bed from pepperfry through online site (pepperfry.com) with advance payment of RS -9737 / on 19th august. our order no was :304434240 and delivery was scheduled by 3rd September 2018 . Unfortunately they missed their ...

Sep 06, 2018 by Deblina Sabui

Pepperfry - Information incomplete on the website and then incomplete delivery ^Closed

I wanted to order 4 wardrobes. I liked a particular one and wanted to order three pieces of it. I wanted to know how much it weighed. I called the customer service and asked them. He said he does not have it and it is very good quality. Anyways...

Aug 24, 2018 by Neharika Vohra

Pepperfry - No refund ^Closed

The product was delivered to me on 7th aug d very same day when d person fr assembly came he realised that the product is damaged and few parts r not dre..so i called d customer care on 7th aug and as per them I sent them d image so that the pr...

Aug 13, 2018 by PURVI

Pepperfry - I purchased a Synthetic Microfiber 9 x 6 feet Machine Made Carpet by Saral Home - cheated - Order n ^Open

i purchased a Synthetic Microfiber 9 x 6 feet Machine Made Carpet by Saral Home - they delivered a Poor Quality product, the picture of the carpet on the website looked bright and when i received the product it looks patchy, faded of a very low...

Aug 10, 2018 by Neetu

Pepperfry - Not cancelling order which is not yet shipped ^Open

I requested for the order placed on 29th July'18 at 10pm to be cancelled, however your customer care executive Sana said it can't be done. I checked the status and it shows the same status since 29th July'18 (order confirmed) I was very honest ...

Jul 31, 2018 by Bharti Lalwani

Pepperfry - Gift Card not working ^Open

My gift card isn't working for nearly 3 months now. I have placed multiple complaints on phone and email, but problem still hasn't been solved....

Jun 29, 2018 by Mohamed Sufyan

Pepperfry - Non Delivery of Item, Harassment ^Open

Cheating, Non-professional and harassment...

Apr 30, 2018 by Anil Kumar

Pepperfry - Pepperfry.com is a fraud company . My return request is not approved ^Closed

I had ordered a wardrobe worth Rs.12000/- . When received the product, it was of poor quality. So I requested for return selecting the option "not as expected " . And now they say that they cannot accept the return request as its not a defectiv...

Apr 29, 2018 by Lavanya

Pepperfry - Queen size mattress issue ^Open

I ordered a queen size mattress some days ago which is not delivered to me yet. I was unaware of different size types under the same category “Queen size”. And this was the first time I ordered from Pepperfry. I had also ordered a bed of s...

Apr 13, 2018 by Niteesh Nitin Singh

Pepperfry - Cashback of 500₹ not credited by pepperfry ^Open

I placed an order for hindware chimney (order id 303903787) on 4th April 2018 while I was making the payment there was an offer that if I made payment via paytm i will receive 500₹ cashback so, i made payment via paytm but I didn't received a...

Apr 07, 2018 by Sachin Gupta

Pepperfry - Not allowing to cancel order ^Open

Sir, I have order sofa on 29.01.18 on 2nd i have told them to cancel order but they are say once yo give order you cant cancel product delivery date will be 20.02.18 . My Order No. 303758841 they are harassing me .whrer it happen you can...

Feb 03, 2018 by GAURAV SINGH

Pepperfry - Excess charges than Market Rate ^Closed

I purchased Phiron Shoe Rack from Pepperfry on 25th Dec 207 (order # 303661085) which was delivered on 8th Jan 2018. This item is supplied by Looking Good Furniture and same is available on supplier website for 9,666/. Below is the link: http...

Jan 07, 2018 by Dr Kuldeep

Pepperfry - Defective product not returned by property.com ^Closed

bought a bed from peperfry.com, after assembly the bed was shaking , I complained to customer care, after a week of lingering the case , one of account manager of pepperfry ,(naresh )called me and asked to accept the product and fix the probl...

Jan 07, 2018 by Ashish Kumar Thakur

Pepperfry - Incorrect Information mentioned on their App/website ^Open

I had ordered several articles from Pepperfry during the month of Nov-Dec 2017, of which Yukashi king size bed was on of the articles. While ordering the bed, the dimensions section had the mattress size also specified. Size of the mattres...

Dec 26, 2017 by Mrs. Richa Choudhury

Pepperfry - Defective product from Pepperfry ^Open

Ordered Zecado Premium 3 Tier Stainless Steel Wired Kitchen Trolley (Basket Size 13 x 15 inch) Square Pipe Top (Order Number 303506070). Product description says: Assembly Not Required. The same is also mentioned in the mail sent by pepperfry....

Nov 14, 2017 by ARIJIT DAS

Pepperfry - Damaged product received from pepperfry ^Closed

Bought a dining table from pepperfry and it was damaged but after talking to their returns department they agreed to give 40% more off to keep this product and they did mentioned that no further return on this product will be applicable but the...

Nov 14, 2017 by Himanshu mehta

Pepperfry - Defective trundle bed from PepperFry ^Open

Order Id: 303436509 Had ordered a Trundle bed from PepperFry and later custom ordered a mattress based on the size. The trundle bed started making squeaking sounds right from the first day/use, second day the plank broke. The PepperFry carp...

Nov 05, 2017 by Navin Viegas

Pepperfry - Rude staff and incorrect product description ^Open

I had placed order no 303398050 on pepper fry website. The item i received is not as advertised. The body is supposed to made to stainless steel, however the item has green paint inside which is not safe to store food and unfortunately the webs...

Oct 10, 2017 by Srikanth Devarapalli

Pepperfry - Product damaged in 10 days ^Open

I ordered a dining set from pepper fry. Used it for 10 days and the wood of the table is completely damaged. I called the customer care and they say that the return policy is just 7 days. The product is being sold by Parin. it did not.even last...

Sep 25, 2017 by Kunal Dewan

Pepperfry - Cheap & Fake Quality Products along with no refunds ^Open

Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by comparing them with Same Tupperware Bottles of Sa...

Sep 24, 2017 by Tushant

Pepperfry - Ordered Kosmo Delta Queen size - CBE-BLR ^Closed

I placed an order queen size cot with box storage with Pepperfry.com on17th Sept 2017, order number ( 303386218) as my previous order was placed to coimbatore, and now my requirement was to bangalore, however while ordering selected item automa...

Sep 18, 2017 by Vandana Somu

Pepperfry - Worst quality product ^Open

Dear SIr/Madam, We have bought a sofa from Pepperfry.com and they also follow a very bad formule that once after placing the order customer cannot cancel it. I understand that they sell heavy items (Furnitures) which cannot be canceled once ...

Sep 10, 2017 by thariq

Pepperfry - Product defected and pepperfry not taking it back ^Open

I bought a table lamp from pepperfry which does not have a cover at the base and it has exposed naked wire running through. I have kids at home and it can be dangerous for them. Despite of complaints, they are not taking the product back. Thei...

Aug 28, 2017 by Huzefa Jairajpuri

Pepperfry - Misleading Info by Pepperfry and refusal to cancel the order ^Closed

It is incredibly difficult to find a fraud firm like Pepperfry in these days of Amazons and Flipkarts. I can never ever think that cancelling an order can be so big a challenge. And I have not placed any order for furniture. It is an exhaust f...

Aug 10, 2017 by Divya

Pepperfry - Defective Quality of Cot - PepperFry ^Open

Pepper Fry: A Frying Experience The recent experience I have had with Pepper Fry (Order Num: 303162834) has been simply devastating, to say the least. I had ordered a computer table and a queen size cot for my new home. As per Pepper Fry, they...

Aug 07, 2017 by Ramakrishnan

Pepperfry - Package partially delivered ^Open

I had ordered a queen size bed with storage. The delivery was supposed to have 4 boxes and only three boxes were delivered. The product was supposed to be delivered on 15th July but got partially delivered on 26th July. Still no clue where the ...

Jul 29, 2017 by Vivek Anand

Pepperfry - Order Cancellation Issues ^Open

I was browsing a product which i liked and while placing order due to location access it was showing misleading delivery date and date automatically got changed after payment. My Home and Product delivery address are different, the same was ord...

Jul 18, 2017 by Divya Roat

Pepperfry - Product missing the items and no response ^Open

I have ordered an entertainment unit online from pepperfry.com (details below). After delivery its been noticed that some item is missing . The missing item is the legs which are increasing the height of the unit which is key need for us and t...

Jun 27, 2017 by v santoshkumar

Pepperfry - Pepperfry: Damaged product not allowing to claim warranty ^Open

Bought https://www.pepperfry.com/clayton-six-seater-dining-set-in-passion-mahogany-finish-by-amberville-1089932.html last November for . Order number: 302600992. Two chairs were damaged in transit. Instead of replacing, they gave me a credit of...

May 08, 2017 by Gaurav Banerjee

Pepperfry - Misleading product description, not cancelling order ^Closed

Pepperfry — Incorrect Product Description, No cancelling/returning order This is regarding my order: 302802208 placed on 17th January 2017 16:23:32 IST of Rs 37173. I was told the product has storage inside the bed and have a placn o...

Jan 19, 2017 by Amandeep Singh

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