File a Complaint against Pepperfry
Case Details
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Resolution
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How to resolve Pepperfry complaints online
If you want to complain about a problem that relates to Pepperfry, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Pepperfry?
If you are not satisfied with Pepperfry, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Pepperfry and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Pepperfry
But before filing a complaint, you should
a. Contact the customer support of Pepperfry first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Pepperfry
Find the contact details of Pepperfry to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Pepperfry - Unresolved defect on a brand new sofas Open
We purchased * & * seater sofa along with a dinning which costed around *.*L. Both had defects, but sofas had major sagging defects for which we raised a complaint within **days, as unfortunately we were out of station so couldn't raise the sam...
Sep 22, 2023 by Nikhil Moodi
Pepperfry - Poor Quality Product Open
I had bought Nikki King Size Bed from Pepperfry and it was delivered on **th March, within *.* bed broke and a complaint was raised and it was repaired and now one *.* months again it is broken and I have initiated a request for return on *th S...
Sep 09, 2023 by Vijayanandan
Pepperfry - Defective item delivered Closed
We have purchased three door wardrobe from pepper fry on June **th and we received on June ** there after on the day of installation the person found that one part of the product is defective and he told that he raised the complain against it ...
Jul 07, 2023 by Pinjita Nandi
Pepperfry - Package not delivered Closed
I have applied a mattress from pepperfry application and same was not delivered to me. But in their application it is reflecting as delivered. No one responding my query....
Jun 03, 2023 by Shibani Das
Pepperfry - Wrong bed Delivered Closed
I ordered a queen size bed from pepperfry which was solid wood on description. On delivery i saw it was engineered wood. Pepperfry does not reply properly and say that it can be repaired, even though their carpenter says other wise....
May 30, 2023 by Rikshit Rawat
Pepperfry - Package worngly delivered Closed
Worngly delivered the matress...
May 30, 2023 by Madhan
Pepperfry - Pepperfry refusing manufacturing defect replacement Open
I purchased two coffee tables from Pepperfry with marble top: *. Kinzer Solid Wood Coffee Table With Marble Top By Bohemiana *. Kinzer Solid Wood Cafe Table In White Finish By Bohemiana However just after *-* months the marble top complet...
May 19, 2023 by Kunal Munjal
Pepperfry - Pepperfry is not returning my mattress which is in very bad shape Open
I purchased one product "May * Inches Memory & HR Foam King Size Mattress by Clouddio" from Papperfry on October **th, **** and have been attempting to return this product while filing multiple complaints with the Papperfry customer service tea...
Mar 26, 2023 by Swastik Panda
Pepperfry - Pepperfry not accepting return on oversized item Closed
We ordered * double scone lights from pepper fry totaling rs *****. They were * full inch larger than the size specified on the website and therefore we were unable to install them. We are trying desperately to get the products returned but pep...
Mar 10, 2023 by Mary varghese
Pepperfry - Return not picked up Closed
I received a defective product i shared a photo with the customer care but still return not picked up. Plz pick up my order and provide me refund ...
Feb 21, 2023 by Dipanshu meval
Pepperfry - Fake promise package not delivered in time Closed
I needed Mattress on urgent basis. Made enquiry on pepperfry app. Pepperfry Associate 'Mansi' called me and promised that delivery will be done by or before **th February. I also mentioned explicitly that I need on or before **th February else ...
Feb 17, 2023 by SHUBHAM RAJ
Pepperfry - Wrong product delivered and no response from Pepperfry or Faburaa Open
This is regarding paradise swing in red colour by Faburaa which i had booked through Pepperfry in Jan ****. Wrong product was delivered for which i had raised a replacement request on their portal as suggested by Pepperfry representative Kevin ...
Jan 26, 2023 by Navin Poojari
Pepperfry - Warranty declined Open
Hi Team, I bought pepperfry product (Mintwud Pepperfry Queen Size Bed) from Amazon on **th July **** and now I am facing issue on this product. Internal bed ply is damaged / broken. Product has ** months warranty. I tried to contact Amazon...
Jan 13, 2023 by Gopal Dua
Pepperfry - Wardrobe delivered is too large for my house Open
I have suffered a lot of mental stress and this is so so mentally draining for me. We had visited the Pepperfry wakad showroom and the person who assisted us, pitched us to place an order for a wardrobe that was too large, instead of we told hi...
Dec 25, 2022 by Varsha Makhija
Pepperfry - Defective product Closed
I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...
Oct 31, 2022 by Pradnya Hasilkar
Pepperfry - Two Units of Low Quality Furniture and No After Sales Service Open
Pepperfry was the company from which I bought a wardrobe directly online and a study table with storage via Amazon. In the very first days, the wood started bloating and losing shape in places. Paint was peeling by itself. I contacted customerc...
Oct 16, 2022 by Surya P Nair
Pepperfry - Pepperfry is not taking poor quality mattress delivered after a long delay Open
We have ordered Orthopedic Memory Foam & HR Foam * Inch King Size Mattress by Spincure from Pepperfry Showroom on **th of August. Promised delivery date was on *nd of September, but it was actually got delivered on *th of September after heavy...
Sep 14, 2022 by Raghu Gurusamy Sundaram
Pepperfry - Fungus on wardrobe Closed
I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...
Sep 08, 2022 by Pranali Waikar
Pepperfry - Akihiko King size bed Open
Pepper fry gives false, wrong n misleading information on their site at the time of purchase and only after your hard-earned money is gone and you receive delivery of the faulty half product you will understand u are cheated, then they will kee...
Aug 30, 2022 by Chandan Kunch
Pepperfry - Pepperfry not refunded my amount back Open
I had purchased a product worth around ***** in pepperfry and cancelled as it was not required. I was expecting refund in bank account as Amazon kind of ecommerce send refund to Bank account. Pepperfry had put the money in pepperfry wallet whic...
Jul 15, 2022 by suresh selvaraj
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Questions about Pepperfry
Ask questions about Pepperfry and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Pepperfry?
What is Pepperfry office address?
TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070
Pepperfry Limited
Pepperfry House, Next to UHDE House,
Opp. Cipla R&D Centre, Surya Nagar,
LBS Road, Vikhroli(West),
Mumbai – 400083, Maharashtra.
What is Pepperfry customer care email?
Where to find Pepperfry discount coupons?
Who is the Owner / CEO of Pepperfry?
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