Pepperfry
Complaints
Non Delivery of Item, Harassment Open
Cheating, Non-professional and harassment...
Apr 30, 2018 by Anil Kumar
Pepperfry.com is a fraud company . My return request is not approved Open
I had ordered a wardrobe worth Rs.12000/- . When received the product, it was of poor quality. So I requested for return selecting the option "not as expected " . And now they say that they cannot accept the return request as its not a defectiv...
Apr 29, 2018 by Lavanya
Queen size mattress issue Open
I ordered a queen size mattress some days ago which is not delivered to me yet. I was unaware of different size types under the same category “Queen size”. And this was the first time I ordered from Pepperfry. I had also ordered a bed of s...
Apr 13, 2018 by Niteesh Nitin Singh
Cashback of 500₹ not credited by pepperfry Open
I placed an order for hindware chimney (order id 303903787) on 4th April 2018 while I was making the payment there was an offer that if I made payment via paytm i will receive 500₹ cashback so, i made payment via paytm but I didn't received a...
Apr 07, 2018 by Sachin Gupta
Not allowing to cancel order Open
Sir, I have order sofa on 29.01.18 on 2nd i have told them to cancel order but they are say once yo give order you cant cancel product delivery date will be 20.02.18 . My Order No. 303758841 they are harassing me .whrer it happen you can...
Feb 03, 2018 by GAURAV SINGH
Excess charges than Market Rate Open
I purchased Phiron Shoe Rack from Pepperfry on 25th Dec 207 (order # 303661085) which was delivered on 8th Jan 2018. This item is supplied by Looking Good Furniture and same is available on supplier website for 9,666/. Below is the link: http...
Jan 07, 2018 by Dr Kuldeep
Defective product not returned by property.com Open
bought a bed from peperfry.com, after assembly the bed was shaking , I complained to customer care, after a week of lingering the case , one of account manager of pepperfry ,(naresh )called me and asked to accept the product and fix the probl...
Jan 07, 2018 by Ashish Kumar Thakur
Incorrect Information mentioned on their App/website Open
I had ordered several articles from Pepperfry during the month of Nov-Dec 2017, of which Yukashi king size bed was on of the articles. While ordering the bed, the dimensions section had the mattress size also specified. Size of the mattres...
Dec 26, 2017 by Mrs. Richa Choudhury
Defective product from Pepperfry Open
Ordered Zecado Premium 3 Tier Stainless Steel Wired Kitchen Trolley (Basket Size 13 x 15 inch) Square Pipe Top (Order Number 303506070). Product description says: Assembly Not Required. The same is also mentioned in the mail sent by pepperfry....
Nov 14, 2017 by ARIJIT DAS
Damaged product received from pepperfry Open
Bought a dining table from pepperfry and it was damaged but after talking to their returns department they agreed to give 40% more off to keep this product and they did mentioned that no further return on this product will be applicable but the...
Nov 14, 2017 by Himanshu mehta
Defective trundle bed from PepperFry Open
Order Id: 303436509 Had ordered a Trundle bed from PepperFry and later custom ordered a mattress based on the size. The trundle bed started making squeaking sounds right from the first day/use, second day the plank broke. The PepperFry carp...
Nov 05, 2017 by Navin Viegas
Rude staff and incorrect product description Open
I had placed order no 303398050 on pepper fry website. The item i received is not as advertised. The body is supposed to made to stainless steel, however the item has green paint inside which is not safe to store food and unfortunately the webs...
Oct 10, 2017 by Srikanth Devarapalli
Product damaged in 10 days Open
I ordered a dining set from pepper fry. Used it for 10 days and the wood of the table is completely damaged. I called the customer care and they say that the return policy is just 7 days. The product is being sold by Parin. it did not.even last...
Sep 25, 2017 by Kunal Dewan
Cheap & Fake Quality Products along with no refunds Open
Hi there, This is your valuable customer who had placed Order: 303369106 through which Duplicate Tupperware Bottles were delivered to me. I even confirmed that these Bottles were Duplicate by comparing them with Same Tupperware Bottles of Sa...
Sep 24, 2017 by Tushant
Ordered Kosmo Delta Queen size - CBE-BLR Open
I placed an order queen size cot with box storage with Pepperfry.com on17th Sept 2017, order number ( 303386218) as my previous order was placed to coimbatore, and now my requirement was to bangalore, however while ordering selected item automa...
Sep 18, 2017 by Vandana Somu
Dear SIr/Madam, We have bought a sofa from Pepperfry.com and they also follow a very bad formule that once after placing the order customer cannot cancel it. I understand that they sell heavy items (Furnitures) which cannot be canceled once ...
Sep 10, 2017 by thariq
Product defected and pepperfry not taking it back Open
I bought a table lamp from pepperfry which does not have a cover at the base and it has exposed naked wire running through. I have kids at home and it can be dangerous for them. Despite of complaints, they are not taking the product back. Thei...
Aug 28, 2017 by Huzefa Jairajpuri
Misleading Info by Pepperfry and refusal to cancel the order Open
It is incredibly difficult to find a fraud firm like Pepperfry in these days of Amazons and Flipkarts. I can never ever think that cancelling an order can be so big a challenge. And I have not placed any order for furniture. It is an exhaust f...
Aug 10, 2017 by Divya
Defective Quality of Cot - PepperFry Open
Pepper Fry: A Frying Experience The recent experience I have had with Pepper Fry (Order Num: 303162834) has been simply devastating, to say the least. I had ordered a computer table and a queen size cot for my new home. As per Pepper Fry, they...
Aug 07, 2017 by Ramakrishnan
Package partially delivered Open
I had ordered a queen size bed with storage. The delivery was supposed to have 4 boxes and only three boxes were delivered. The product was supposed to be delivered on 15th July but got partially delivered on 26th July. Still no clue where the ...
Jul 29, 2017 by Vivek Anand
Order Cancellation Issues Open
I was browsing a product which i liked and while placing order due to location access it was showing misleading delivery date and date automatically got changed after payment. My Home and Product delivery address are different, the same was ord...
Jul 18, 2017 by Divya Roat
Product missing the items and no response Open
I have ordered an entertainment unit online from pepperfry.com (details below). After delivery its been noticed that some item is missing . The missing item is the legs which are increasing the height of the unit which is key need for us and t...
Jun 27, 2017 by v santoshkumar
Pepperfry: Damaged product not allowing to claim warranty Open
Bought https://www.pepperfry.com/clayton-six-seater-dining-set-in-passion-mahogany-finish-by-amberville-1089932.html last November for . Order number: 302600992. Two chairs were damaged in transit. Instead of replacing, they gave me a credit of...
May 08, 2017 by Gaurav Banerjee
Misleading product description, not cancelling order Closed
Pepperfry — Incorrect Product Description, No cancelling/returning order This is regarding my order: 302802208 placed on 17th January 2017 16:23:32 IST of Rs 37173. I was told the product has storage inside the bed and have a placn o...
Jan 19, 2017 by Amandeep Singh
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