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Pepperfry - Pepperfry is not returning my mattress which is in very bad shape ^Open

I purchased one product "May * Inches Memory & HR Foam King Size Mattress by Clouddio" from Papperfry on October **th, **** and have been attempting to return this product while filing multiple complaints with the Papperfry customer service tea...

Mar 26, 2023 by Swastik Panda

Pepperfry - Pepperfry not accepting return on oversized item ^Closed

We ordered * double scone lights from pepper fry totaling rs *****. They were * full inch larger than the size specified on the website and therefore we were unable to install them. We are trying desperately to get the products returned but pep...

Mar 10, 2023 by Mary varghese

Pepperfry - Return not picked up ^Closed

I received a defective product i shared a photo with the customer care but still return not picked up. Plz pick up my order and provide me refund ...

Feb 21, 2023 by Dipanshu meval

Pepperfry - Fake promise package not delivered in time ^Closed

I needed Mattress on urgent basis. Made enquiry on pepperfry app. Pepperfry Associate 'Mansi' called me and promised that delivery will be done by or before **th February. I also mentioned explicitly that I need on or before **th February else ...

Feb 17, 2023 by SHUBHAM RAJ

Pepperfry - Wrong product delivered and no response from Pepperfry or Faburaa ^Open

This is regarding paradise swing in red colour by Faburaa which i had booked through Pepperfry in Jan ****. Wrong product was delivered for which i had raised a replacement request on their portal as suggested by Pepperfry representative Kevin ...

Jan 26, 2023 by Navin Poojari

Pepperfry - Warranty declined ^Open

Hi Team, I bought pepperfry product (Mintwud Pepperfry Queen Size Bed) from Amazon on **th July **** and now I am facing issue on this product. Internal bed ply is damaged / broken. Product has ** months warranty. I tried to contact Amazon...

Jan 13, 2023 by Gopal Dua

Pepperfry - Wardrobe delivered is too large for my house ^Open

I have suffered a lot of mental stress and this is so so mentally draining for me. We had visited the Pepperfry wakad showroom and the person who assisted us, pitched us to place an order for a wardrobe that was too large, instead of we told hi...

Dec 25, 2022 by Varsha Makhija

Pepperfry - Defective product ^Closed

I bought a single cot from Pepperfry in December **** with * year warranty. The plank supporters broke down this year and a carpenter was arranged to repair it. When the carpenter drilled them back, the cot's frame widened and the planks fell d...

Oct 31, 2022 by Pradnya Hasilkar

Pepperfry - Two Units of Low Quality Furniture and No After Sales Service ^Open

Pepperfry was the company from which I bought a wardrobe directly online and a study table with storage via Amazon. In the very first days, the wood started bloating and losing shape in places. Paint was peeling by itself. I contacted customerc...

Oct 16, 2022 by Surya P Nair

Pepperfry - Pepperfry is not taking poor quality mattress delivered after a long delay ^Open

We have ordered Orthopedic Memory Foam & HR Foam * Inch King Size Mattress by Spincure from Pepperfry Showroom on **th of August. Promised delivery date was on *nd of September, but it was actually got delivered on *th of September after heavy...

Sep 14, 2022 by Raghu Gurusamy Sundaram

Pepperfry - Fungus on wardrobe ^Closed

I got this wardrobe from pepperfry last year july n it's such a horrible product my entire wardrobe is covered with white powdery fungus On speaking to the customer care they say its mansoon n it's normal My clothes are getting spoilt every d...

Sep 08, 2022 by Pranali Waikar

Pepperfry - Akihiko King size bed ^Open

Pepper fry gives false, wrong n misleading information on their site at the time of purchase and only after your hard-earned money is gone and you receive delivery of the faulty half product you will understand u are cheated, then they will kee...

Aug 30, 2022 by Chandan Kunch

Pepperfry - Pepperfry not refunded my amount back ^Open

I had purchased a product worth around ***** in pepperfry and cancelled as it was not required. I was expecting refund in bank account as Amazon kind of ecommerce send refund to Bank account. Pepperfry had put the money in pepperfry wallet whic...

Jul 15, 2022 by suresh selvaraj

Pepperfry - Misleading image of chair on pepperfry ^Closed

Chair image on pepperfry didn't show any gap between back cushion and back support but in the chair received there is a *.* inch gap between the two which makes the chair completely unusable. We are unable to even properly sit on the chair. Com...

Apr 03, 2022 by Kirti Sahu

Pepperfry - Return of product ^Closed

Purchasedi Artificial flowers. I have recd mutilated product and writing them since * days of purchase for return.Return policy is for * days. I am complaining since then but they never responded. I have to display product at home which is of...

Feb 17, 2022 by Saranjeet Singh

Pepperfry - Missed Item Broken Item Ignoring of the customer ^Closed

Timetable of what transpired so far:- *. Order placed on **-**-**** for * pcs of Shade Contemporary Floor Lamps with Brown base by La *** with “Pepperfry" and full payment of **,*** done on the same day. *. One piece delivered on **-**-***...

Jan 23, 2022 by Sveta Menon

Pepperfry - Bad Product delivered by Pepper Fry ^Closed

Please find below chronology of events for the grievance: *) *st Sep: Ordered product from Pepper Fry *) **nd Sep: Product delivered by pepper fry *) **st Nov: Noticed issue with product. The stiches of the seat are coming out of the chai...

Dec 13, 2021 by Arijit Sengupta

Pepperfry - Garnet dresser ^Open

I had ordered a dresser online through PEPPERFRY application and it is showing as delivered in application , but I have not received the product yet and I have paid the full amount through application. When called the helpline number of Pepp...

Nov 25, 2021 by Niveditha shinde

Pepperfry - Return of defective chair ^Open

Dear team, Vide order number- *********, the executive chair has manufacturing defect and I've raised the concern immediately. There was a carpenter visit at my address and they inspected the chair and have updated it to be replaced for defe...

Aug 17, 2021 by Apurba Adhikari

Pepperfry - Delayed Delivery of Furniture with no cancellation option ^Open

Dear Sir, I had ordered for an Amherst Armchair in Honey Oak Finish - Amberville By Pepperfry (SKU FM*******-S-PM****) at discounted price of Rs **,*** on Pepperfry website on *rd July ****. The order reference number is *********. The amou...

Jul 31, 2021 by Ashwin Mohan

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Questions about Pepperfry

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How to contact Pepperfry?

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What is Pepperfry office address?

TrendSutra Platform Services Pvt. Ltd.,
301, B Wing, Commercial Complex,
Kohinoor City, Kirol Road,
Off LBS Marg, Kurla (West)
Mumbai - 400070

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What is Pepperfry customer care email?

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Where to find Pepperfry discount coupons?

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Who is the Owner / CEO of Pepperfry?

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